9.2
Exceptional
From 1,002 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Traveler Reviews Le Phenix Hotel

Number of reviews per page
20
40
Top reviews
Sid
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to everything helpful staff Ac was so-so and breakfast was ok Will stay there again if I’m in lyon
karl
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent breakfast, staff were very helpful!
Sally
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely stay in the olde part of town. Spacious room, helpful staff
Katrina
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A very nice hotel, very well appointed, pleasant staff, great breakfast and the perfect location to walk Old Lyon. Would highly recommend!
PETER
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location, at the edge of the old city so it’s quiet but right in the heart of the good stuff. Staff was really friendly and helpful, really down to earth. The breakfast was very good in a comfortable room.
Samantha
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, friendly staff
Tewfik
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel and location It would need a little update. Even found a little mise on my room floor
Michael
icon-
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely hotel built into three adjoining buildings, which required a bit of exploration to find my room. Staff were very friendly and helpful. Probably due to the age of the property and the nature of the building, the walls between rooms are quite thin and I could hear my neighbours moving and talking very clearly. I would still stay here again as it’s very conveniently located for exploring the city and for good public transport access.
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Sean
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great spot to stay when in Lyon. Excellent location!
Tewfik
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Always go there and love the location, service and hotel
marie-noelle
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The best part of the hotel was the staff. Very friendly and professional. The hotel rooms need a bit of TLV for a 4 star. Even small things like shampoo, conditioner, body lotion etc
Phyllis
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

All was exceptional
Krista
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Spotless room, kind staff, and great location
Mariela Veronica
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Spacious room, clean, excellent view Very nice staff
Eduardo
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great room and staff!
Rachel
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

A spacious, spotless room, very nice bathroom, kind and welcoming staff, a top-notch breakfast, and the perfect location from which to explore Lyon. I would absolutely stay here again!
Jean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Our room was large with a very comfortable bed. The bathroom was clean and had a tub and shower. The hotel desk staff was very helpful with making travel arrangements for our further travel. The hotel lobby was well appointed. There were many chairs and tables for visiting and for reading quietly. A great place to stay.
Michelle
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The Phenix was right in the heart of olde town. A beautiful location with great restaurants steps away.
Peggy Sue
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Highly recommend - nice rooms and great area. Walkable to most of central Lyon
James
icon-with Partner
with Partner
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Room was old. Very dated horel.
Number of reviews per page
20
40

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