Lovely hotel built into three adjoining buildings, which required a bit of exploration to find my room. Staff were very friendly and helpful. Probably due to the age of the property and the nature of the building, the walls between rooms are quite thin and I could hear my neighbours moving and talking very clearly. I would still stay here again as it’s very conveniently located for exploring the city and for good public transport access.

Great spot to stay when in Lyon. Excellent location!

Always go there and love the location, service and hotel

The best part of the hotel was the staff. Very friendly and professional. The hotel rooms need a bit of TLV for a 4 star. Even small things like shampoo, conditioner, body lotion etc

All was exceptional

Spotless room, kind staff, and great location

Spacious room, clean, excellent view Very nice staff

Great room and staff!

A spacious, spotless room, very nice bathroom, kind and welcoming staff, a top-notch breakfast, and the perfect location from which to explore Lyon. I would absolutely stay here again!

Our room was large with a very comfortable bed. The bathroom was clean and had a tub and shower. The hotel desk staff was very helpful with making travel arrangements for our further travel. The hotel lobby was well appointed. There were many chairs and tables for visiting and for reading quietly. A great place to stay.

The Phenix was right in the heart of olde town. A beautiful location with great restaurants steps away.

Highly recommend - nice rooms and great area. Walkable to most of central Lyon

Room was old. Very dated horel.

Great hotel, amazing location and very friendly and helpful staff

Lovely room overlooking the river. Close to everything, excellent location. Very modern and clean hotel.

Exceptionally spacious room, great location, accommodating ataff

Great location, very friendly reception team, lovely river view from our room. Tea / coffee facilities in the room would have been much appreciated.

Facility was very clean -and organized well. Room was excellent and the staff was very good. The location was also very good. I would definitely go back to this hotel.

Great staff and location. Walkable everywhere. We stayed in the room for 3 people. Nice big room and high ceiling. Very spacious.

The staff were amazing! Clara became my new best friend. The location and the view of the river were just perfect!!