Overall Ratings & Reviews Comfort Inn Birmingham

Outrageous £350 per night for this Kip!!!

Disgusting, dangerous and unfit for habitation.

Close to grand central, good location. Staff were nice.

Great little hotel for the cost, perfectly situated for food and shopping in central Birmingham! Only gripe was the bed kept me up every hour as so uncomfortable!

Night stop before morning flight. Convenient for New Street station.

Difficult to find, is located in the back streets of the station. Difficult to gain access if arriving late. Had to wait a while to be let in the front door, which was locked. Room was clean and had the usual facilities. The bed was very hard, which I found very uncomfortable. There were door slamming at all times of the evening and night. The lift is very small and antiquated. A larger or disabled person would find it very difficult, if not impossible to access the lift. A wheelchair, for example, would not get through the gate of the lift. The parking is a local car park, which shuts in the evening. It was not explained to us very well and we mistakenly parked in the NCP car park opposite the one we should have used. We were told to put our registration in the machine at the desk to get 24hr parking for £8, which we did. As we had not realised we were in the incorrect car park, we then had to pay £16 for our overnight parking. If you are planning on using the car in the evening, don’t park in the other car park. I’m not sure what time it closes but we got back around 11.30pm, and it was shut, which is why we assumed it was the NCP car park.

Clean and warm ,staff friendly

This hotel was in the heart of Birmingham City Centre and punched above its weight. It was comfortable, close to everything, in a quaint older building and the staff were very friendly.

Nice hotel, clean and tidy

Great hotel ,central location and easy check in

Next to New St station so it's central but hectic

Very helpful staff Cleanliness excellent staff Quite location Walking distance to Birmingham bull open market with variety of fruits and vegetables Good transport and a walking distance to the national express coach

Really dirty and got stuck in the lift and nobody came to help

Old, dingy, dark tatty room.

Bed comfy. Inadequate heating so room was cold. No heating in onsuite so very cold. Unable to watch TV as picture kept breaking up. Help was non existent.also no. food available Could not recommend

A very last minute booking on a tight budget. The hotel is incredibly basic, but clean and the service was good. I was road side at the hotel, and the window was single glazed and let in a lot of sound and cold. I didn't feel overly safe in the area as a lone female traveller but it is very central. I wouldn't choose to stay again, but if on a tight budget and you don't want any frills, this may meet your requirements. The staff at reception were very friendly and helpful

The worst room ever. Not made for human use especially single bed rooms. The bed should be thrown away. Very old moldy, terrible hygiene and insects in the bed. I was counting the hours to leave. Never back there, rather spend the night in the streets

Hotel clean but in process of being repainted. Hotel not in nicest area but very close to bullring and practically opposite grand central station. Car park is a 5 minute walk away and you have to pay daily rate while it is cheaper it still adds to cost. Car park is secure but so secure we couldnt get back in as nobody answered the phone and we had to wait nearly 20 minutes for someone to coming out to get in.

The reviews are too cynical about this place. It's a budget hotel right in front of the station. The friendly staff does the job! Don't expect anything too fancy, but for business purposes it's a catch.

Lovely stay as always apart from having redecorating done throughout whilst still fully operating and we unfortunately had no knowledge of this till we arrived and painters everywhere , plastic on the floor , tape up the walls etc...paint fumes