Amazing hotel, staff friendly and helpful from front desk to cleaning crew. Everyone was super polite and nice. Centrally located in front of Qorikancha and a few blocks from Plaza de las Armas. Plenty of restaurants even hotel restaurant food was delicious. I would stay here again if we come back to Cusco. The cons about hotel would be WiFi was spotty and laggy at times. Also bathroom can use an option of better lighting as a lady who likes to wear makeup good lightning is a most. Overall great hotel.

Very nice property, and great location

Incredible staff and amenities. Beautiful place and staff goes above and beyond to make sure you are accommodated and comfortable.

Not worth the price. Shower is not situated properly without flooding the floor. Did not know the water had flooded the floor and stepped out and almost fell. Dangerous for someone not aware.

Our stay at Palacio del Inka was absolutely outstanding. The hotel is stunning, the staff went above and beyond to make us feel welcome, and every detail reflected the rich history and beauty of Cusco. We couldn't have asked for a better place to stay and would gladly return on our next visit.

The property was lovely. The food was good, location was excellent. One thing I didn’t appreciate is that I was told I’d be given a 25 USD spa credit. I used the spa for both days of my stay, and both times, the spa people tried to convince me to extend my treatment rather than apply the credit! So if my treatment was for 60 minutes and 220 soles, they asked me to consider an extra 20 minutes instead of applying the 25 USD discount. It was only after I insisted, did they relent. I found it tiresome especially because it wasn’t a one time thing, they were quite persistent and I had to really hold my ground to apply the amount rather than extend my treatment.

Excellent staff greeted us right away. We were able to grab a very nice lunch in the patio area after a long flight. Room in excellent condition. We loved the tour of hotel with an Inca show at end and tried the Pisco Sour class. Breakfast buffet cannot be beat. We went late the first day and it was quiet and leisurely. If you go early, expect more crowds. The food variety is wonderful and authentic. Harp music added to ambiance. Highly recommend this hotel!

There are simply not enough stars to rate this hotel. I have traveled to many places and enjoyed wonderful experiences, but nothing compares to my stay at Palacio del Inka. The vibrant colors and timeless charm of the property truly create the authentic Peruvian atmosphere every traveler hopes for. The rooms are spacious, impeccably maintained, and exceptionally clean. The beds are incredibly comfortable. Although the hotel is nestled in the heart of the city, it is tucked away just enough to offer peace and quiet. Nearly everything you need is within walking distance, and it serves as a convenient pickup point for many tours. The airport shuttle service was both affordable and punctual. Beyond the ambiance and location, I must express my deepest gratitude for the concierge team, who are truly what make this hotel extraordinary. They greet you with genuine warmth each day and check in on you as if you were family. The altitude was challenging for us sea‑level visitors, but their compassion and attentiveness were unlike anything I have ever experienced. From providing complimentary oxygen to offering cold towels and even calling after our tours to ensure we were feeling well, their care went far beyond expectations. I could not find a single thing to complain about, even if I tried. Thank you to everyone at Palacio del Inka for making our Peruvian vacation seamless and truly magical. You will remain in my memories and my heart for a lifetime.

I was disappointed with this hotel. It’s definitely a 3 star hotel. Overpriced and room was super small, old and in need of a serious renovation. Definitely will not stay here again and neither should you. The restaurant was great for dining in. Room service was a disaster!!!!! You have to call the front desk to place a room service order. They got our order wrong twice. We waited over an hour for them to get our order right, not impressed at all.

Hotel and staff is awesome and in a great location.

Excellent property in the best location of the city. The building itself is like an are gallery.

We had very clean rooms and nice staff!

Everything was perfect!

Loved all the details including daily tours of the hotel and its history, the art, the pisco sour class, 24 hour access to cacoa tea and the wonderful concierge staff.

Fantastic place, we stayed here last year also, the stuff are really amazing specially Waldy, very helpful on everything, great location.

Great location in Cusco. The hotel can enjoy an upgrade. Breakfast was top notch.

restaurant, idoor garden space, gym, spa and steam, art gallery

This hotel stay was wonderful! The staff was so very welcoming and helpful. The property was beautiful and extremely cozy. I would definitely return and stay here again.

Beautiful hotel with very well appointed rooms, lovely communal areas with places to sit and friendly, helpful staff. Great breakfast and lovely bar area. Location is excellent - you can walk to Cusco centre and around the area from the hotel. Only down side is the rooms are dark.

Convenient location!! Excellent stay!!