Great service by reception staff

Room a bit tired, bed nice but the room was cold and noisy with wind coming through the metal sash windows

Not clean enough

Blood on the toilet seat, dripping taps, and corridors with an unwelcoming institutional atmosphere. The event spaces are good, the staff are nice, but the rooms themselves are terribly outdated.

Very clean and nicely presented

Friendly and helpful check in staff. Good sized room. Large burn mark on carpet though. Pool and spa area clean. Jacuzzi lobely

Tia on reception perfect also poppy superstars both .

The housekeeper was very pleasant. She worked quickly and left the room smelling fresh.

We were checked in by a very polite and friendly young lady who gave us full information about the hotel We spoke with her again later when a further family member checked in and she had allocated them and adjoining room - such a classy act as the other guest is around 80 years old Well done and thank you

Christmas party, I didnt have breakfast. Found room very cold

The hotel is tired and really needs a refurb. Requested extra pillows at reception, they never arrived, faulty room safe, again reported (room 115). On a positive, breakfast was great!

Staff were great, upgraded room to superior, and wondered why bothered. Only 1 plug socket was available to use so had to choose what to either charge or use. Kettle miles away from socket, fridge balanced on unsteady case rack. Not worth the upgrade. Bathroom not very clean and bedroom dusty. Very dated and building in general very run down. On a positive, staff were friendly and welcoming and bed comfy. Just very basic accommodation

Hotel is good if a little dated. Plenty of parking. Gym is good. Breakfast was excellent. Evening meal was disappointing and rubbery. Walls in the rooms a touch thin though, was woken upto earthquake like snores at 4am from the room next door.

Always a comfortable stay here. Love the breakfast. So tasty, especially the fried bread.

The hotel is tired, rooms cold, acoustics poor. Food menu had quite a few things now available. Reception welcome and experience was great, really nice and knowledgable.

Bed was very comfortable. I slept really well. Only problem with the room was a bit short on the tea and coffee supplies. 4 little sealed pots of milk do not go far enough. Breakfast was good for me although the coffee was dreadful. I would stay here again. The staff are really great.

This is an old smelly hotel with lumpy pillows. Breakfast was actually pretty decent, but everything else looked, felt, and smelt old.

I have stayed at this hotel a few times and this was by far the best stay - room was spotless, staff so friendly and helpful - looking forward to my next stay in Jan.

Lisa on reception who checked us in and out was very helpful and courteous. May in the dining room was very polite and friendly. Our room was a nice size. TV reception was a bit hit and miss. There were no drawers in the room to put underwear away so everything was on show on a shelf. Food was good. Buffet breakfast had plenty of choice. Dinner portions a fair size and tasty food.

We had a nice stay ,but the two nights we stayed,at night there were youngsters running up and down the corridor banging doors didn't sleep well ,they were told about it other people complained, we usually come to Ramada for my birthday and my boyfriends this is the first time I've had to complain