All very friendly and especially Nanjan at the restaurant looked after us all along.. thanks a lot
Stewart
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The room was clean and fresh, all staff were friendly and helpful, breakfast was good for the price you paid has help yourself with a options of cooked, cereal, toasted and cold breakfast available. The hot tub did not get round to using it .
Kimberley
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
We stayed 3 nights. You had to pay extra for the leisure facilites which was no advertised. We had no housekeeping at all- not even a change of bins/top up of tea. The socket cover was hanging off and hair dryer was broken. Quick service at bar.
deborah
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Room was clean. Bed very comfortable. Staff pleasant.
HLAING
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The room was dirty, stinky and freezing.
Lynn
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good, quiet and clean room.
gary
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The spa was closed and we were told told before we got here, the spa was the only reason we booked to stay here, we had driven 2 hours and didn’t have the money to get anywhere else
David
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Great location
Andy
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
.
Gary
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
room was clean, staff very nice
Scott
Business
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Staff lovely and approachable, very helpful but no heating in rooms, limited food menu
Toni
Business
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Lots of parking spaces available, staff very helpful & polite
Julie
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Room was clean, staff very helpful as we needed additional pillows and amenities great. We stayed for 1 night to attend a party locally and found it to be the perfect stay
Jack
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Was a lovely place but could definitely do with some renovation for example jacuzzi out of order and fully booked spa staff were very friendly and very helpful
Lynn
Business and Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
We stayed for two nights and the first night was awful due to a broken bed. However the staff were brilliant and arranged a change of room for the next night.
We stay here regularly and happy to recommend.
steve
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The hotel and grounds are wonderful, set meal and breakfast although basic where very good value and excellent quality. Staff were great,only disappointment was the bar was low on stock each drink asked for they didn't have,minor problems.
Loren
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Room was clean and had good supplies of toiletries and coffee tea. However would have been helpful to advise before booking in advertising that gym/pool access cost £5 each.
Plus things were out of action.
Also we were awoken at before 5 to a funny whistling ringing noise - sounded like heating system.
Small things like for a double bed spare pillows as one each.
Everything else was described and clean and ideal one night stay
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Alan
Business
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Gym good , breakfast limited
Philip
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Parking was relatively easy but reaching the hotel had its challenges - wooden posts to stop cars parking and lights on the grass making driving on the roadway very difficult in low light and mist.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia