This property is very nice, the bedrooms are beautiful and the pool area lovely and very clean all round. We found there wasn’t much to do/see compared to other hacienda properties we’ve been to. No complaints on food or staff either, food was very good and excellent service staff. Just not a place we would return to for the price it costs.

Excellent hotel and installations. Great for couples. If you plan to make some visits around the place, you will need your own transportation. It's far from everywhere

Rustic and relaxing getaway. Staff was very helpful and friendly. Loved the meals.

Perfect spot for R&R!

Amazing experience.

The staff and food first night amazing second night was awful!!!!! The pictures are edited beyong belief

Peaceful place in the nature, singing birds and giant trees were amazing. Food was excellent and the rooms are very authentic. Spa could be less expensive though.

We have now stayed at all five haciendas in Mexico under this “Luxury Collection” umbrella: Santa Rosa, San Jose, Temozon, Uayamon, and Campeche and this was my favorite! The staff is amazingly friendly, food was delicious, the nature tour was great, grounds are beautiful, and the room was very comfortable. I wish we had stayed longer. We were there with two adults and our three kids: 12, 2.5, and <1 year old.

Hacienda San José de Chulo is much more than an hotel, it is an ancestral place where nature's elements combine with outstanding people living to makes happy and pleasantly everyone visiting them. Certainly I appreciate Felipe, Miguel, Alberto, Diana and all of the incredibly staff members who made us feel in a paradise.

Loved the hacienda, the service was amazing and we all had a fantastic time.

The place its self is wonderful, the hacienda is in amazing condition, the gardens, the pool, and the rooms are outstanding. The service is great, is truly a luxury hotel. Location is very convenient, we took 45 mins to reach Merida's airport and within a short 30 mins average drive, you could reach other haciendas, hidden archeological sites and the most beautiful Izamal town.

Unique property with exceptional rooms and a hands-off approach to hospitality. It was like I owned a hacienda in the Yucatan. The property itself is given just the right amount of maintenance: no excessive polishing or lighting. Everything is simple and rustic. If you're looking for thrills, this isn't the place for you, but if you like blossom floating in the wind, flowers scattered over every path, wasps and birds playing over the pool, and the highest ceilings I've seen in a hotel, then this is it.

Beautifully restored property with lots of character and history with excellent facilities and service. Many thanks to Felipe and all the staff for being so welcoming and offering useful tips to fully enjoy the area.

What a beautiful place! Would highly recommend this if you want a few days of peace and quiet. The staff is great - beyond pleasant and accommodating - so so nice! The spa treatments were great.

Las personas de servicio son increíblemente amables

The friendliness of the staff was beyond expectations.

Arriving to this hotel itself is like discovering an archeological site, it's rustic charm alone is worth the drive. The staff makes you feel like you belong there, the room itself was magnificent, it felt as though it were my house. As far as I'm concerned best hotel in Mexico.

Great Mexican and Yucatan food Super quiet Lot of beautiful birds and we saw a couple od deers

Everything was great !! Amazing !!!! .... The place, the rooms , the food , people !

The grounds were lovely. The highlight was the pool. No complaints there. It was great. The grounds were nice but while there were aspects of the Starwood "Luxury Collection" experience----the front desk staff in the end were inflexible and non-accomodating. It really was a mix. The food service was mixed. The location was isolated ---about 45-1 hr drive to Merida, but for some travelers, that would be a good thing.