The staff at Quality Hotel 11 were excellent; friendly, professional, and always willing to help. Their service was the highlight of my stay. Unfortunately, the property itself feels dated and could benefit from renovations and better upkeep. While the team does a great job, the hotel facilities do not quite match the level of service provided by the staff.

The room was dated, the air conditioning was poor, the bed was uncomfortable and the two pillows were of poor quality. Disappointed to be honest.

Needs a little TLC

The staff at Quality Hotel 11 are wonderful - warm, welcoming, friendly and very helpful. I had a wonderful weekend there, and definitely plan to go back. The hotel is beautifully designed, the breakfasts are fantastic, and I would highly recommend a stay there - particularly if you're going to an event at Eriksbergshallen!

A very nice, comfortable and friendly hotel with a good breakfast selection. Hotel situated in a good area with easy access to city via a nice 10 minute ferry ride.

Kind, friendly and courteous staff Clean room. Warm and comfortable. Excellent breakfast. 24 hr reception

Friendly staff and clean hotel in a good location.

Great location by the river.

Staff at the hotel were pleasant to deal with. The rooms were spacious, clean, and had all the basic comforts plus a large balcony. There is a bus that connects you to the city centre and a connect tram gets you to Haga. An uber is also a convenient option! Outside the hotel there is a grocery store but since our room didn't have a kitchenette it was of limited use. I would advise hiring a car for longer stays. Thanks for having us!

We loved this hotel best so far on our 22 day trip around Sweden. Breakfast was awesome, coffee anytime of the day in the lobby and GREAT help at the front desk to show us what to see downtown and how to use the water taxis! Highly recommend!

Nice hotel in a nice area. Great view

Check in time was after 4pm which is insane especially for a smaller European city. Other than that the hotel stay was good. Great breakfast

Very friendly and helpful staff. It was my first time in Sweden and the staff helped me with any questions I had. Room was clean and in good shape.overall place was very nice. It was a good experience for my first time to Sweden.

Great location for walking along the river and public transportation access. We asked 3 days to have our room cleand and it didn't happen. Restaurant was good, but the 2 bars were not open during our stay.

Front desk staff were very helpful. Special mention of Cassandra who assisted me. Was there for 4 nights and never saw housekeeping to clean my room nor change towels.

Highly recommanded, very nice place, amazing location. Friendly personal. Good family rooms. Verygood breakfast. Small pool in a very nice place at the top of hotel.

This was a nice place, great breakfast.

Friendly staff. Con: Room was very warm.

Ett fint hotell med mycket nöje att erbjuda, en liten pool, gym, shuffleboard, biljard, bar, snacks… Tyckte att hotellet gav en känsla av att ”vilja vara ett fint hotell” men inte riktigt nå hela vägen fram. Rummet saknade toalettpapper och duschdraperi. Frukosten var däremot otroligt god!

Bra och prisvärt boende😌