Overall Ratings & Reviews Best Western Majestic

There was noise every night we were there, making it impossible to sleep. The hotel is locate on the city square and there are hundreds of people there until very late as well as bands playing.

Sleep was impossible due to constant and late noise from the zocolo

Little noisy area, and air conditioner not available, have a fan, need some arrangements, but ok by the price.

It was a bit noisy the cleaners and the washing machine were out loud right below the window at 2 am at night

Location was great if you are trying to be next to the Zocalo. If you are looking for a quiet place this is not the place. There is a lot of noise in the surrounding area even late at night. The rooms need to be updated bath tub seemed to be clogged. Another issue is on a street that is only for pedestrians therefore you have to walk with your luggage about a block.

I hadn't been back here in a number of years but it was always my go-to hotel in Mexico City. I always loved staying here because it's location is prime and the restaurant overlooking the zocalo is still one of my favorites in the area. We were on the 5th floor and the internet was not all it should have been. We could always get access down in the lobby but they need to do some work done to get a stronger internet signal thoughout the hotel. The staff is very helpful, there's a coffee machine in the room which I always love seeing but bring your own creamer. Luckily right next door is a great little coffee and pastry shop which is easily accessed starting at 7am. The Best Western Majestic remains a little colonial gem, with a boutique hotel feel, centrally located and very economical. If you can, try to get a room with a window facing out to the zocalo or to the andador (a bit noisier but worth it) you'll be happy you did. No, this is not a hotel with rooms that look like every hotel in the states, if you want that go elsewhere..The Majestic has the charm and colonial touches that help you feel like you're in a comfortable home while traveling.

Always the best

We are two senior citizens that were assigned the room facing the area where a Music Festival was scheduled for the weekend. The first night the loud music went on until 1 am. The following morning we were awakened at 4:30 am by some more loud music as they were preparing for the next event. I just felt that they should have warned us about the loud music and they didn’t. We were not aware of the scheduled festival.

I had to walk with my luggage because the street is only for pedestrians. The rooms are very dirty and old. Very noisy and the food at the restaurant is only buffet. The food is bad

The history of the property and the archecture

Loved the Hotel and the Area. If you go during the summer just know that it does not have AC.

Todo estubo miy bien pero estaria mejor si hay aire acondicionado pero todo etubo bien y el servicio exelente gracias de seguro regresamos

Just cannot say enough how beautiful is this hotel and the staff is superb! Location is excellent in the heart of Mexico City, arts-culture-shopping-transportation, all near by. Surrounded by great restaurants also to mention its own restaurant on top with view to El Zocalo, great food, a real treat!! Stayed 5 nights, wish I could have stayed longer. Highly recommend this beautiful Hotel.

Is located in the Historic center, churches old buildings great for pictures and history lessons, the restaurant on the terrace nice view of the Zócalo, don't recommend the buffet, expensive,not much to choose flavor was bland!

Excelente place, the location and the hotel is wondefull

There were cockroaches in the bathroom, T.V. did not work for the first three days. Front desk people were not friendly at all, the hotel is very cute but it needs sooooo much updates.

Great location, the rooms need a little maintenance.

Power went out for a few hours. I failed to notice that the room didn’t have ac but it did have a fan thankfully. The bell men were very helpful got us a taxi and walked us to him. It was very noisey at night could be because of what they were setting up in the zocalo. Shower was difficult to use after the water gets all over the floor. The price was good.

The property was clean and in a good location. The only issues we had were our room was on a very busy street so it was loud late into the night and the internet was spotty at best. Besides that, the staff was very friendly and it was very clean.

Not the best location to rest, the church bells rang every hour, a lot of outside noises.