Excellent location (10 min walk from Paddington) and a lovely boutique hotel. Staff were super friendly and made the stay delightful

The room was spotless and charming. The staff was amazing. Breakfast was quite good and the location is perfect. My new favorite hotel in London.

Very comfortable stay. Rooms need updating. Location convenient with short 4 min walk to paddington and 5 min to Lancaster gate central line and Hyde park. Staff were lovely. Breakfast room looked nice and prices reasonable. Place badly needs a room decor face lift . But felt like staying at a relatives guest room…cosy comfy in a more traditional way

Clean room, lovely staff

The Roseate staff were incredibly accommodating and kind where there were issues with my last minute booking through Expedia. The hotel is very conveniently located near Paddington station, and I wouldn’t hesitate to stay here again thanks to the great service.

Can’t comment on food. Did not eat there.

The staff were excellent- very polite and anxious to please. Loved the room and the hotel is perfectly located for Paddington

As said in my previous review, the staff is most excellent and worth the visit. The rooms are lovely as well.

The front desk staff is the absolute best at the Roseate House. They are all incredibly helpful and knowledgeable. They always went above and beyond. Thank you again to Mohammed, Daniela, Vishnu, and Hamish!

Yes, perfect

The staff were truly exceptional. Kind, conversational and always on the ball. The condition of the hotel was quite dated - at least our room. The photos on Expedia didn’t quite translate into our experience, sadly, so it’s unlikely we’d stay again. On the plus, room service prices were very fair for London. Thanks for our stay.

Lovely historical home with great art. The location is close to Paddington, very convenient. The staff were very friendly and even insisted I take an umbrella which turned out very handy. The building is older so you hear some stairs creaking but nothing terrible and did not impact sleep.

Everything about this hotel is great - the location, cleanliness, staff and food. I highly recommend it for both tourism and business stays.

Two of the men at the front desk were very friendly and helpful as was the man at the door.

The room was lovely and spacious. We greatly appreciated the warm welcome and fruit plate as well! Some confusion was had between the two staff members regarding a “complimentary” upgrade vs paying for one and of course we had to pay for what was stated to be complimentary. Otherwise great stay and loved the balcony.

Great easy quick clean stay

Service, room and hotel were 1st class

Excellent in every way. They made my parents stay very special. Thank you

Excellent service and spacious room.

The room was below street level, and the window (which was unlocked and opened) looked out over a messy storage area. When we asked about a relocation, we were told they were fully booked. We booked AND paid for the room two months prior, so this reason seemed doubtful. We believe we were assigned the room for guests who booked through hotels.com. We never had WiFi due to the room being on a subterranean level. We also asked for two keys and were told we’d have to pick up a second one later that night. When we inquired after dinner, we were informed a second key hadn’t been prepared.