Holiday Inn Boca Del Rio by IHG

Explore Holiday Inn Boca Del Rio by IHG
8.8
Very Good
From 1,005 reviews
Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews Holiday Inn Boca Del Rio by IHG

Number of reviews per page
20
40
Top reviews
Jorge
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Michas gracias lampasamos excelente regresaria y recomendaria sin pensarlo
Vanessa
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Love it super clean and beautiful love the pool.
vanessa
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Todo estaba bello y limpio la piscina súper limpia pasé unos días súper bellos aquí
jose
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Best breakfast on town and the customer service is awesome.!!!!!!!
oswaldo
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great service all around
Claudia
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff was amazing. Rooms are cleaned and spacious. The only thing was the pool looked little bit dirty.
rogelio
icon-with Children
with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very clean staff was awesome breakfast was delicious and lots of parking
Efrain
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Everything is this hotel is top notch, from the bellboy to the reception desk. We do visit Veracruz quite often 3 or 4 times a year and we always choose this hotel for our stay. The swimming pool is great and the service there is fantastic.
Martha
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Esta es la segunda ves que me hospedo en este hotel. El hotel siempre está limpio. La mayoría de los empleados son muy amables y serviciales. Excepto con la cocinera del restaurante donde ofrecen buffet fue muy descortés con una actitud como si no quisiera estar ahí esto fue el día 16 de enero. El grupo de amigos con los que fui también recibieron el mismo desaire de la cocinera. Le comentamos a nuestro mesero lo sucedido lo reporto con el gerente y creo que llamaron la atención a la cocinera. Y si me volvería a quedar en este hotel. Espero no volver a ver a la cocinera en mi siguiente viaje
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Raymond
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great Location in the heart of Boca del Rio. Direct access to the beach was very nice. Beach was clean and very quiet. Buffet meals were great.
Efrain
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

My stay in this hotel was almost perfect, friendly staffers mostly by the pool and concierge. The reception desk needs a training in customer service and the wi-fi is useless in your room, need to go to the lobby to have decent reception.
Christian Javier
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Yes
jose ramiro
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Room was great in terms of cleanness, comfortables beds and pillows! Nevertheless, the room came with the outside noise. Terrible, you can hear car, truck and motorcycle next to you! First night, was the worst i hardly slept. Next day they change my room to upper floor, but still yiu can hear everything! It is sad that they investing big bucks remodeling the hotel but if they dont change the windows / sliding door, people will no be able to sleep. On top, gym was closed for remodeling! I booked the room with Ocean view!
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CESAR AUGUSTO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

El personal my Cortez y todo muy limpio
Annette
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Once I arrived at this hotel, I immediately got a bad vibe. The place felt old and had a noticeable smell. Our room didn’t feel very clean—we even found a hair in the bed. It also had a damp, moldy odor, which was really unpleasant. The hallways leading to the room were creepy, with dim yellow lighting and the same musty smell. On a positive note, the staff at check-in were very friendly, and the luggage attendants were polite and helpful. Unfortunately, the overall experience was not what I expected. I'm just glad we only stayed one night. :(
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Edith
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Super weekend! We comeback soon!!!
Angelica
icon-Family
Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

This hotel is beautiful. It is close to the Plaza Las Américas and Plaza Andamar for shopping. We really loved being at the pool and how it is walkable distance to get to the playa🏖Thank You.
ALBERTO
icon-Business
Business
4.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Really old hotel musty currently going over our renovation so it’s really noisy. The gym is really crappy.
Beatriz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Very spacious rooms
Martha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Promoverá vez en Veracruz y me gustó por lo seguro y todo está cerca
Number of reviews per page
20
40

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