Great location

Very goos

Everything good

Mi Hotel Favorito en CDMX. El personal es EXCELENTE!! Super amable. Lo ayude en cuál quer cosa. 5 ESTRELLAS!! Eric

Room/Bathroom is not that big but overall everything is clean. Beds were comfy, restaurant was decent. Location was super! Close to restaurants on the same block and of course very close to Starbucks.

The hotel has an excellent location to multiple touristic attractions. The staff in the hotel is very professional, helpful and friendly.

Great hotel in the middle of Downtown, next one of the best restaurants and couple of blocks from the park.

This is the second time we stay in the last year. The staff is always amazing very welcoming and courteous. The house cleaning staff is always kind!

Excellent facilities

Muy padre hotel. Excelente servicio.

Excellent location and the staff are very helpful

Loved it clean and very helpful! Perfect customer service!

LaiLa Hotel completely exceeded my expectations. The location is perfect, right off Paseo de la Reforma and tucked into a great neighborhood with tons of restaurants nearby. My room was incredibly spacious, clean, and very comfortable. Unlike a lot of places, the WiFi was lightning-fast and the shower had amazing water pressure with plenty of hot water. To top it all off, the staff was genuinely friendly and welcoming from check-in to check-out.

Hotel was clean, and well maintained. Same with the room. The air conditioner worked great for the hot weather. The area is very nice and safe to walk at night.

Great hotel, great location, great staff, but a couple of minor quibbles: room temperature control is either non-functional or incomprehensible, breakfast in hotel restaurant (did not have buffet) was very sub par.

Great services

Amazing & friendly staff from check-in, to Breakfast and check-out!

Todo me gusto mucho, es limpio y muy funcional, con excelente ubicación

Our stay was very comfortable no complaints

Excellent