LaiLa Hotel CDMX

Hotels
9.2
/10
Exceptional
1,527 reviews

What Guests Say About Their Stay

Elena

10.0
/ 10
The staff was excellent and very welcoming to our small dog. Also great location and abundant breakfast buffet.

Emmanuel

10.0
/ 10
The staff here is incredibly kind and helpful. The facilities are more than adequate for a comfortable stay. Considering the price, the value for money is really good. I would definitely recommend it.

Kelly

10.0
/ 10
El señor Luis( valet parking) hizo de nuestra estancia muy placentera, entre recomendaciones y atencion. Es alguien que me gustaria destacar mucho, por su desempeño en su trabajo
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In the Area
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Rio Lerma 237, Colonia Cuauhtemoc, Cuauhtémoc, Mexico City, Mexico, 6500

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
LaiLa Hotel CDMX is a hotel is located at Cuauhtémoc. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around LaiLa Hotel CDMX

Rio Lerma 237, Colonia Cuauhtemoc, Cuauhtémoc, Mexico City, Mexico, 6500
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Discover More About LaiLa Hotel CDMX

General


Near Angel of Independence Monument

Location


Located in Mexico City (Reforma), LaiLa Hotel CDMX is within a 5-minute walk of Paseo de la Reforma and Diana the Huntress Fountain. This hotel is 0.8 mi (1.2 km) from Angel of Independence Monument and 1.3 mi (2.1 km) from Chapultepec Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo de la Reforma - 0.2 km / 0.1 mi
Diana the Huntress Fountain - 0.3 km / 0.2 mi
Torre Mayor - 0.6 km / 0.4 mi
Angel of Independence Monument - 0.6 km / 0.4 mi
U.S. Embassy - 0.8 km / 0.5 mi
Cibeles Fountain - 1.2 km / 0.8 mi
Avenida Presidente Masaryk - 1.3 km / 0.8 mi
Reforma 222 - 1.3 km / 0.8 mi
Spain Park - 1.4 km / 0.9 mi
Chapultepec Park - 1.6 km / 1 mi
Mexico Park - 1.6 km / 1 mi
National Museum of Anthropology - 1.6 km / 1 mi
Pemex Executive Tower - 1.8 km / 1.1 mi
Parque Zoologico de Chapultepec - 1.9 km / 1.2 mi
Museo de Cera - 1.9 km / 1.2 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 14.7 km / 9.2 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 42.5 km / 26.4 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 58.7 km / 36.4 mi

The preferred airport for LaiLa Hotel CDMX is Benito Juarez International Airport (MEX).

Facilities


Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City? This hotel has 1087 square feet (101 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Dining


Enjoy Mexican cuisine at La Terraza, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms


Make yourself at home in one of the 167 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in LaiLa Hotel CDMX

Bar, Cafe and Lounge LaiLa Hotel CDMX
Bar, Cafe and Lounge
Entertainment Facility LaiLa Hotel CDMX
Entertainment Facility
Fitness Center LaiLa Hotel CDMX
Fitness Center
Functional Hall LaiLa Hotel CDMX
Functional Hall
Common Space LaiLa Hotel CDMX
Common Space

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Business center

Transportation

  • Limited parking
  • Airport transfer
  • Bicycle rental
  • Secure parking

General

  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly

Things to Do

  • Romantic proposal packages
  • Fitness center

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in LaiLa Hotel CDMX

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 06:00
Check-out:
Before 13:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Long-term renters welcome
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 06:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at LaiLa Hotel CDMX
167
Number of floors in LaiLa Hotel CDMX
14
Another facilities in LaiLa Hotel CDMX
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in LaiLa Hotel CDMX

What are available facilities at LaiLa Hotel CDMX?
There are top facilites at LaiLa Hotel CDMX such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at LaiLa Hotel CDMX?
The standard check-in time at LaiLa Hotel CDMX is starting from 15:00 - 06:00 while the latest check-out time is at Before 13:00
Does LaiLa Hotel CDMX provide breakfast?
Yes, LaiLa Hotel CDMX provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does LaiLa Hotel CDMX have?
LaiLa Hotel CDMX is a 4.0-star hotel.
How many floors does LaiLa Hotel CDMX have?
LaiLa Hotel CDMX has 14 floors.
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More Reviews from Other Guests in LaiLa Hotel CDMX

9.2
Exceptional
From 1,527 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews LaiLa Hotel CDMX

Number of reviews per page
20
40
Top reviews
Hector
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Muy recomendable y amable el personal
Felix
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was great
Elena
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff was excellent and very welcoming to our small dog. Also great location and abundant breakfast buffet.
Poonam
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Poor hygiene. Our bed hadn’t been changed. There were hairs everywhere, particularly when we pulled back the duvet. We complained. The lady changed the bedding but placed the disgusting bedding on top of my suitcase. I had to clean it myself afterwards. At breakfast we asked for tea a few times. The waitress ignored our request and chatted to staff. We booked a Junior Suite. The bathroom was tiny for a suite. This is more of a 2.5 star than 4 star as they advertise. I made a complaint asking for a refund but was offered an upgrade on my next stay. As if I’d ever think of staying here again. I’ve given two stars as the staff at the front of the hotel and the man making the eggs was very friendly and welcoming. Stay here if you like dirty bedding, poor service and a tiny bathroom.
Read More
Kay
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

As previously stated
Emmanuel
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff here is incredibly kind and helpful. The facilities are more than adequate for a comfortable stay. Considering the price, the value for money is really good. I would definitely recommend it.
Laura
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was so incredibly welcoming. Will stay there in the future!
Daniel
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Berk
Kelly
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

El señor Luis( valet parking) hizo de nuestra estancia muy placentera, entre recomendaciones y atencion. Es alguien que me gustaria destacar mucho, por su desempeño en su trabajo
marian
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great
LOUIS
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Extraordinaires services et propreté
Amelys
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent!! 1000% recommended. Everyone was excellent and treated us very well.Super central location and everything is close by
Li
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean, friendly staff, convenient location
Da Silva
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Strong smell of paint,inside the room
Norma
icon-Business Family
Business Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff were very welcoming!
Ruben
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very nice place
Pablo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was nice, the staff were friendly, the location was perfect, and the exchange rate at the register was so easy and efficient.
Ronald
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I enjoyed staying at Laila hotel. The rooms are nice and clean. They clean the room for you everyday during your stay. It’s also in a good location. Restaurants and stores are in walking distance and the staff are friendly.
Ying
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Friendly staff
Yanelys
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very friendly staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 LaiLa Hotel CDMX

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
9.2
Exceptional
From 1,527 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews LaiLa Hotel CDMX

Number of reviews per page
20
40
Top reviews
Hector
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Muy recomendable y amable el personal
Felix
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was great
Elena
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff was excellent and very welcoming to our small dog. Also great location and abundant breakfast buffet.
Poonam
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Poor hygiene. Our bed hadn’t been changed. There were hairs everywhere, particularly when we pulled back the duvet. We complained. The lady changed the bedding but placed the disgusting bedding on top of my suitcase. I had to clean it myself afterwards. At breakfast we asked for tea a few times. The waitress ignored our request and chatted to staff. We booked a Junior Suite. The bathroom was tiny for a suite. This is more of a 2.5 star than 4 star as they advertise. I made a complaint asking for a refund but was offered an upgrade on my next stay. As if I’d ever think of staying here again. I’ve given two stars as the staff at the front of the hotel and the man making the eggs was very friendly and welcoming. Stay here if you like dirty bedding, poor service and a tiny bathroom.
Read More
Kay
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

As previously stated
Emmanuel
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff here is incredibly kind and helpful. The facilities are more than adequate for a comfortable stay. Considering the price, the value for money is really good. I would definitely recommend it.
Laura
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was so incredibly welcoming. Will stay there in the future!
Daniel
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Berk
Kelly
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

El señor Luis( valet parking) hizo de nuestra estancia muy placentera, entre recomendaciones y atencion. Es alguien que me gustaria destacar mucho, por su desempeño en su trabajo
marian
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great
LOUIS
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Extraordinaires services et propreté
Amelys
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent!! 1000% recommended. Everyone was excellent and treated us very well.Super central location and everything is close by
Li
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean, friendly staff, convenient location
Da Silva
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Strong smell of paint,inside the room
Norma
icon-Business Family
Business Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff were very welcoming!
Ruben
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very nice place
Pablo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was nice, the staff were friendly, the location was perfect, and the exchange rate at the register was so easy and efficient.
Ronald
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I enjoyed staying at Laila hotel. The rooms are nice and clean. They clean the room for you everyday during your stay. It’s also in a good location. Restaurants and stores are in walking distance and the staff are friendly.
Ying
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Friendly staff
Yanelys
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very friendly staff
Number of reviews per page
20
40