Dear Ratchaneeporn
Thank you for choosing to spend your last vacation at Dusit Thani Hua Hin and for taking the time to write a review for your stay with us.
I and all management apologize for the many inconveniences you have encountered during your time here. And ask for permission to learn that the housekeeping department has called a meeting to review and emphasize on the arrangement of accommodation equipment to match the number of guests already.
Sorry about the breakfast. At the time of your stay, the hotel must comply with the announcement of the province. Therefore, customers cannot sit and eat in the dining room. But after announcing the release of the lockdown at the beginning of September Customers can now sit and eat in the dining room in compliance with COVID-19 prevention measures.
At the same time, we must accept advice on fruit in the room to consider the point that needs to be corrected. To achieve maximum satisfaction with all customers.
Finally, I and the people of Dusit Thani Hua Hin would like to thank and apologize to you. Ratchaneeporn Again with the inconvenience this time And sincerely hope that we will have the opportunity to take care of, serve and impress you in the future.
Best regards
Chantima Homniam
Quality Manager
