This is a manor-style hotel with a very British feel. The surroundings are absolutely beautiful. The room was clean, and the staff were very friendly.

Room was not serviceable. Bathroom had no heating or towel rail…extremely cold, could not dry towels, wet in the morning . Bathroom floor tiles were lose, raised in the area of the wash basin, hazardous. Heater, only one electric in the room, did not stay on in the day, we were out in day, didnt return till late, bed and room very cold. Did complain on day one, no alternative accommodation available….due to booking on line. Have requested a partial refund.

Clean room, bathroom could do with modernising, lovely Rituals toiletries, breakfast was ok but limited on weekends

Lovely location. Lovely staff and a very comfortable room

Wonderful stay would highly recommend it will be back.

The room was a very good size and clean, with refreshments available. The lighting in the room, however, was very low and not ideal for getting ready to use the main mirror in the bedroom. The noise from the family staying in the room above was clearly heard throughout the night, each time the children ran and the adults walked across their room. The floorboards creaking was very noticeable and meant we did not get much sleep. The morning breakfast was okay, but did not offer much as vegan options, and the coffee machine was not working. The staff at reception were very helpful, polite and welcoming.

The hotel was in a good location to where I would need to be to

My husband and I came here for an overnight stay to celebrate my birthday. We were greeted by Fiona the receptionist who was so welcoming and very friendly. She was so helpful and nothing was too much trouble in asking for anything. We loved our room which was spacious, clean and very cozy! We both had a good nights sleep too. We are both vegan and had a lovely vegan breakfast that was hot, fresh and delicious! Service was friendly and quick too. Thank you so much to the lovely lady who served us. Overall we both enjoyed our stay at this lovely hotel. Thanks so much to all the staff who dealt with us.

Thank you for a pleasant hospitality!

We live be a characterful hotel and this has plenty. The grounds were fabulous and immaculately maintained. The room we had was tired, curtains worn out, bathroom dated (1980s champagne suite) and shower and tiling poor. The wild flowers growing through the fire exit door made us laugh. Bar and restaurant excellent.

Beautiful hotel and friendly staff that couldn’t do enough for you.

This could be a lovely hotel, but it’s very dated and feels like it’s not loved. Staff all seem very unsure of what they are doing. Not worth what we paid.

Wedding garden could do with a tidy up, but its a lovely place to stay I'll be back .

Gardens and building Lovely Could do with fan in room as unable to open window as sash cord broken Tv had linited channels as most weren't working Not able to order food in the evening in restaurant on a monday Cocktails £12 but it would have been helpful if there was a description on the menu of what each cocktail consisted of, rather than have to ask what each one was

the building whilst quite old is also a little tired in some areas and could do with an element of refurbishment. The building is a beautiful hall in even more beautiful setting. The staff were absolutely wonderful and could not have been bettered, So friendly and helpful. Even the two weddings the hotel were catering during our stay did in no way interfere with our long weekend. We had a great time and we already know we will be booking again.

Makeney Hall was an ok place to stay. It was a long way from great but equally had some very good points. The staff were all helpful and friendly and on arrival I was given an upgrade which was a brilliant surprise, and very much appreciated indeed! The room was large and comfortable, bed comfy but pillows were really hard and not great at all. Weak shower flow and toilet wasn't very clean (stained quite a bit brown, I wouldn't let my toilet at home get like that...). The hotel is really very tired and crying out for some TLC; painting, decor etc. It's a real shame as the building is lovely and is steeped in local history. The gardens are beautiful and a lot tidier than the house! Food is ok but the full English breakfast is fantastic, one of the best for sure which I highly recommend! So all in all, sadly a few negatives but also some good positives too. If I returned I would definitely take my own pillow! Belper is a super place to visit, right on the edge of the peaks with some stunning countryside and lots to do.

Unfortunately our room was above the function room and there was a wedding on. The dico was very loud so we couldn't think about sleeping until after midnight when the disco finished! The shower was very poor as you had to hold the attachment in your hand. I couldn't use it as there were no grab handles or slip mat! The bed was far too soft for our liking .... you could feel the springs! We arrived at breakfast half an hour before service finished so fried eggs were solid and they had totally run out of butter! On the positive side. The rooms were very spacious in the main building. We were also able to check in at midday rather than 3pm as we had arrived early to park the car and go to a different venue for a wedding! Apart from the solid eggs and lack of butter the breakfast was good.

The grounds are beautiful. Food top notch. Best scrambled eggs ever rooms nice and clean. I wish I had another day here to poke around and explore properly

Great thanks

The hotel is lovely, it was a country estate in the past and the setting is very beautiful, with views of the countryside and the weirs of the river derwent. In grounds of the hotel there was an area, quite close to the hotel where old fridges, furniture and rubbish had been dumped partially hidden by trees. Which was very disappointing. The room were given was a disabled room. When the shower was running , the drain sounded like a duck was trapped in the drain and the sink was very small and low to the ground and so and made shaving tricky. We could hear people moving around upstairs and the floor creaked especially when the guests engaged in bedroom gymnastics. Saying that we enjoyed our stay but would be careful when booking a room if we stayed again