The Regency Hotel Solihull

Explore The Regency Hotel Solihull
7.0
Pleasant
From 1,000 reviews
Cleanliness

7.0

Room Comfort

6.8

Service and Facilites

7.8

Traveler Reviews The Regency Hotel Solihull

Number of reviews per page
20
40
Top reviews
Jacqueline
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff are all fantastic, helpful, kind and pleasant
Charlie
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10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

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Joe
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4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nothing wrong with the room but I could not get a signal on my phone and the wifi kept dropping out which resulted in being unable to work on my lap top. Ruined my stay.
Thet
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Reasonable cost
Ben
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Functional room, clean and up to date, due to refurbishment works going on it was a fair hike to the room 😅
shaw
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4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel looked tired and was in the middle of a budget restoration. Mostly paint. Access to rooms during the resto was convoluted - circa 200m from reception to my room. Wifi was reminiscent of dial-up. On the plus side, really nice staff, clean rooms, decent evening meals and breakfast. A budget hotel, and even with some issues, a reasonable proposition.
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Maurilio
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8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good value clean room slept well.
Mahmoud
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All was excellent
Jenna
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with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel was clean and did the job, definitely looking abit tired in places, needs an upgrade. The receptionist was just lovely, overall for the price I would go back again
John
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great room apart from no hot water in the evening
Pam
icon-Business Family
Business Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were upgraded to the refurbished rooms for our stay. The hotel receptionist on duty that day was extremely friendly and so helpful. This lady was the face of the hotel and beause of her friendly manner made our stay fabulous. The restaurant and bar staff were also friendly
Jeremy
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is under refurbishment and luckily enough I did get a newly refurbished room so it was immaculate. I must say it was basic but perfectly adequate for a few nights stay. The Bar/Restaurant serves really good food at reasonable prices and the staff were excellent. Especially the young lady on reception who sorted a couple of things out for me.
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Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were lovely, restaurant was fabulous. Room was clean and very large but is very tired especially bathroom! However my understanding is that the hotel is undergoing a renovation and when this is completed it will be fantastic
Chris
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Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

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FLOYD
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6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Arrived around 4 30pm, check in lady was very helpful, given a room on the 1st floor, but right at the back of the hotel, quite a walk and rear of a yard, real bright security light do come though the blind provided, room itself was ok, window glass broken seals, like a skip yard out of the windiw, beds soft, coffee and tea privided
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Karl
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4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were great and a free upgrade. However, accidentally drove in the exit rather than the entrance as it isn't well signposted. No towels in the room. Room was freezing cold unless the heating was on for 1+ hour, which you couldn't do while you weren't in the room. Car alarm outside went off every 20 minutes all through the night. Corridors were all over the place. Electric chargers were more expensive and slower than the McDonalds down the road.
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Stephen
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Upon arrival I was charged £10 for parking, this was not made clear via the booking system. Then the upper floors of the building were undergoing re-decoration and repair. Floors were dirty and very dusty and workmen were playing music loudly at 8am. However, the room was nice and had been re-furbished. It was quiet at night and comfortable. More information on the hotel should be included in the room.
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Naeem Ahmad
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Business
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Parking was charged,ev charger didn't work. Smelly coming from my room,I started coughing when I entered the room. No one informed me that there is some renovation work going on.
Panayiotis
icon-Business
Business
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is very old, rooms look like what you would expect from a 1 or 2 star hotel. Really needs updating. Also was woken up by workers hammering and drilling. Wouldn’t recommend.
graham
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Property is in poor condition and we asked to be moved as the bathroom had mould on the ceiling, the bathroom door had come away from the frame, the mattress was saggy, the bedroom door key locking system across the hotel failed so we couldn't get into our room and the internet kept dropping out. We tried four different rooms. However, the staff were brilliant and tried to sort everything out for us but overall, the property is in dire need of refurbishment which is currently taking place
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Number of reviews per page
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