Hôtel Mercure Lyon Centre Beaux Arts

Explore Hôtel Mercure Lyon Centre Beaux Arts
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

10.0

Service and Facilites

9.2

Traveler Reviews Hôtel Mercure Lyon Centre Beaux Arts

Number of reviews per page
20
40
Top reviews
Susan
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Front desk staff were great. Most helpful. A very clean room. Well located within walking distance to major sites.
John
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice clean room, a lot of space. We had a great view from our balcony. Would come again!
Natalie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Avec la canicule, la clime était très appréciée!!
Steve
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A class act, room well prepared for heatwave, climate controlled and curtains closed. Thank you.
Elisabeth
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Porte pour toilettes trop petite bain trop petit
Jeremy
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved this hotel! We were only there one night and would have loved longer! Super clean and well located, great shopping, restaurants and cafes nearby. Parking was a bit of a nightmare so I would recommend taking the train or parking somewhere outside of the downtown area and training in. Would definitely stay here again!
Carolina
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Couldn’t be better located!! Everything within walking distance!
Janet Lucile
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location was perfect for our stay. Enjoyed the breakfast selections both hot and cold foods. Staff were very helpful and able to answer our questions. Bed very comfortable. Shower with good water pressure.
anthony
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good sized bedroom with high ceilings and good air-con. Windows can open too. Nice breakfast and good location in middle between the two main rivers.
Perdeep
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Well located hotel, friendly staff and clean rooms
Leandra
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I travelled to Lyon for 3 nights by myself as a solo female. My stay at this hotel was great! I really loved it. It felt extremely safe in terms of the location, the staff were mostly female as well and the place itself was really nice. My room was very comfortable and clean. My one piece of feedback is you would expect a hotel to provide basics such as shampoo, conditioner and body lotion, which they did not. There was only body wash provided and the rest were available for purchase, which I found odd.
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Kathy
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property, though a bit worn, was spotless and conveniently located near the old town, shopping, and restaurants. The staff was incredibly accommodating and helpful. Parking was a bit of a hassle since the garage was about two blocks away, making it difficult to load and unload the car. Despite this minor inconvenience, we would definitely stay here again due to its excellent location and ease of access to the city.
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Steven
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good standard of room. Friendly staff. Excellent breakfast!
Tina
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location. It is very convenience to go to many stores and restaurants.
Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We really enjoyed the hotel as it was centrally located, and had very pleasant and helpful staff members. Our room was spacious, bright, quiet, and clean. We would definitely stay at this hotel again.
Joe
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff was so helpful. I would like to send a big thank you to Marcia! Please recognize what an amazing staff member she is. Her smile and willingness to help us goes above and beyond.
Vernon
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

A nice, safe hotel in the center of town. The front desk staff was very good, but the housekeeping staff left a bit to be desired. We asked at the front desk for extra pillows, which never came so we had to ask housekeeping. They, in turn, had to speak to someone higher up. Eventually the front desk staff brought the pillows after which housekeeping tried to bring them again. Also, we left the room one morning and returned early afternoon and the room had not been serviced. None every returned so we were w/o dry towels that day.
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Jan
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent location in the city. The room was spacious but the bathroom designed in a way that the whole floor gets wet with the shower. In addition there is no ventilation in the bathroom and the area stays very humid.
Gloria
icon-with Friends
with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We loved staying here! First the location was excellent. We were able to walk everywhere from here and were in the middle of the DT hub and close to the Old Quarter. The rooms are clean and stylish and they have lovely lounge areas by reception. The staff were very helpful and st all times very pleasant and informative. We’d stay there again!’
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Gary
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Shower was great ,nespresso and mini bar good , bed comfortable , carpets should be replaced with hardwood floors, I did not like they reminded me of motels from the 80’s , floor mouldings very worn need re-finishing. Breakfast could be improved.
Number of reviews per page
20
40

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