Staff did not bring my girlfriend a drink when she asked.

Tranquility at the city's border Immense pool, hot Jacuzzi Exquisite dining Thoroughly enjoyed our stay Thank you Paola at reception for expeditiously checking us in allowing us more time to enjoy all that this fine hotel offers

Wonderful staff and amenities

Staff, room and amenities were great

Everything good

Great room, great staff no great restaurants

Ok

Excellent facilities and service. Very clean. The only negative part of this hotel is that it is not walkable to any place like a convenience store or restaurants outside of the hotel.

All good as always

Staff and facilities are great.

Very nice hotel and the staff were great thank you

My room was very clean . Breakfast was very good air conditioning was good . Good was great .

Outdated facilities, needs a little TLC

Overall experience was good ...there are things needs to be improved...there wasn't personal in the hotel will speak English.....rooms are not updated....

Excelente

Overall excellent

Surrounding áreas and very nice views to the mountains and the city

Great hotel, breakfast selection was excellent

Nice stay to take a good rest during our trip to Valle del Cauca

Grest place