Hotel Royal William, an Ascend Collection Hotel

Explore Hotel Royal William, an Ascend Collection Hotel
9.0
Exceptional
From 1,004 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.2

Traveler Reviews Hotel Royal William, an Ascend Collection Hotel

Number of reviews per page
20
40
Top reviews
Janice
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

P
Mélanie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Propre, bien tenu, toujours agréable d'y séjourner!
Natasha
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel itself was great. My issue is with Expedia. It should explicitly say that the hotel charges a supplemental cost ($20) for a couple in a room. It was annoying to discover as you arrive and check in.
Emma
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

All round excellent experience. The rooms were big, spacious, clean and very comfortable. Lots of restaurants around and the restaurant below is exceptional!
Tina
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff is friendly and helpful. Hotel room was clean and beds were comfortable. Spacious for the little one to explore around a bit. If in need of a crib being crib sheets. The crib is the folding playpen with basic mat only. Parking is on another street though behind the hotel there is an area to disembark for a few min and check into the hotel. Distance from Frontenac and nearby sight-seeing is a 23-28min walk depending on time of day. A light travel and foldable stroller is strongly advised.
Read More
Chantal
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, helpful and welcoming staff. Great food in the restaurant
Nada
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff very courteous and attentive.
Dion
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our room was modern and spacious. Thw cleaning of the room was so-so.
Alyssa
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nous sommes resté seulement une nuit et j'en aurais pris plus. La chambre était belle et très propre, tout comme l'hôtel.
Victoria
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Overall nice hotel and well located
Diane
icon-Family
Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The bed linen was dirty and had blood stains on them. It was a huge disappointment after a long and tiring trip...would like to see some major improvements.
Trent
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lot of noise because of construction
Sushma
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was good but microwave was in the basement I think it should be in the room and the secybed was sofa vum bed there should be two queen beds
PADAM
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

everything was good, hotel was in convenient location.
Sevan
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent Hotel
Rakhee
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent. Value for money.
Shailee
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was clean and spacious, staff was friendly. It’s not right in Old Quebec but not a far walk or Uber ride.
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very nice newly renovated room with nice small touches. Very quiet and comfortable. In a great location to access the local entertainment.
Martin
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

My room was not serviced (someone dropped towels - but room was not cleaned after my first night stay). Little effort by front desk staff when I was calling and asking about possible options for early check in, even around 15:30 when standard check in was advertised for 16:00 (so 30 mins before check in - it still took a lot of questions on my part to get the staff to finally answered that their was a room ready). Overall a nice hotel !
Read More
Jean-Guy
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.