My room was not serviced (someone dropped towels - but room was not cleaned after my first night stay). Little effort by front desk staff when I was calling and asking about possible options for early check in, even around 15:30 when standard check in was advertised for 16:00 (so 30 mins before check in - it still took a lot of questions on my part to get the staff to finally answered that their was a room ready). Overall a nice hotel !