Very unfriendly and unhelpful staff! Kami pesan 2 kamar, diberi hanya 1 kamar, kami beri bukti booking, tidak dibaca, malah menjawab di sistem hotel hanya 1 kamar. Akhirnya kami terima 1 kamar sembari memastikan order booking kami. Setelah yakin memang pesan 2 kamar, kami kembali ke reception pada staf yang sama, dengan cueknya staff ini memberi kunci kamar 1 lagi, yang beda, padahal kami dengan anak dan request kami kamar berdekatan/sama level, boro-boro senyum, tidak ada kata maaf sama sekali.

Their service is not good. No bottled water as compliments when you check-in. The shuttle bus is unreliable. Hope they can improve next time.

I have paid in full after payment. But when you check-in you will be billed for payment. They like pretending to fool us.

Location, room and foods are great 👍👍👍

Fast check in process, nice staff, clean ....

Not bad but not too satisfied.

Close to the airport and there is a free bus to the airport.

Not recommended at all. I never come

Room is just simply too compact and small.. So inconvinience

We stayed one night. This hotel is close to the airport. Room was basic but clean. All good.

Nice hotel, close to Heathrow Airport -- accessible by bus.

Nice hotel