Overall Ratings & Reviews Mercure Reggio Emilia Centro Astoria

Room I stayed in was very dated. They have renovated rooms but they chose not to give me one even though I have been a customer for years.

Being beside a park and walking distance to the piazza (meeting square) was great

Good location for city centre. Good breakfast with freshly made coffee to order. Room had everything we needed but the bathroom was over furnished and therefore tight for space.

Very good

This was a great base to explore Reggio Emilia. Breakfast buffet was good value. Favorite restaurants nearby were Herbe Cucina and Interno Tre

Nice and frendly

Very impressive hotel. Staff was knowledgeable, helpful, and accomodating. Would definitely stay there again.

Convenient, nice staff but parking could be an issue, also could be noisy at night

Old hotel, I have been twice in this hotel during a period of 6 months and paintings works still on. Room very basic, hot room and no AC

Very conveniently situated hotel for visiting Reggio. Large comfortable room. Gym was completely inadequate. Good breakfast.

Very well placed, quiet and accommodating. A bit outdated interior but it is OK.

Terrible condition of the room , moquette dirty 30 years old , rolling shutter not working at all , level of 1 star . Orribly experience

Everything about the hotel was top quality - the room, the service from staff when required, effcieincy of check in and check out, restuarant recommendations. The hotel is brilliantly located in Reggio, next to a lovely park, a five minute walk across a square full of dancing fountains into the lively and majestic historic centre.

Hotel Mercure was great. Hotels.com support was weak. I had 5 different cancelled reservations in Europe due to covid and didn't find out until after arrival

Great location. Staff did fantastic job at breakfast. Bathrooms need updating

Good location/ parking and everything room was ok, no water/tea etc. View out of window was non-descript. Mattress wasn’t comfortable, did the job for 1 night.

Comfortable hotel perfect for a business trip at Reggio Emilia!

Ive stayed here before but I enjoyed this type of room much better

The staff was always friendly and helpful even though I don’t speak a word of Italian. They were absolutely wonderful!

Considering that I had called them to see I couldn’t make it to my reservation the first night, and that I would still keep the reservation- they still cancelled my reservation as I arrived the next day. They could only guarantee one night- because they were able to sell my reserved room for double the price to other guests who were in town for an exhibit. They played me, day by day. I ended up getting Non refundable sub standard bed, far from the city bed and breakfast- until day by day they said they can accommodate me, at double the price -‘d without my Hotels.com frequent stay credit.