Palace Hotel & Spa Buxton

Explore Palace Hotel & Spa Buxton
7.6
Pleasant
From 1,012 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.0

Traveler Reviews Palace Hotel & Spa Buxton

Number of reviews per page
20
40
Top reviews
Nikhil
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The standard double room was much smaller than expected, and the bed was two singles pushed together with a thin double topper, which made the bed very uncomfortable and lumpy. We told reception after the first night and they arranged for a better topper to be put on. If the standard double was this small then the small double must have been tiny. The bathroom was a good size though. Rooms are only cleaned if specifically requested at reception the night before. This wasn't made clear - there is some wording in the room but it is not prominent (i.e. it is hidden in a bigger laminated notification), and as a minimum we should have been told this by reception on check in (which did not happen). Car parking is £5 per 24 hours and the hotel itself and rooms could do with some refurbishment.
Read More
Simon
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Been before, simple good hotel in very good location - will use again
Audra
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Food room staff was excellent but think outside needs painting
Maureen
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Comfortable well equipped clean room and hotel in excellent location.
Timothy
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It is an older property. the rooms are a bit outdated such as very few plugs and none near the beds, but the price reflects this
alexander
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing building that has such potential but is in a very sorry state rooms were needing an upgrade 10years ago such a shame. Massively over priced for the condition
Patrick
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A great building, beautiful rooms and great staff .
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel has has a recent upgrade and looks amazing. Set in beautiful grounds and walking distance stroll into town. Upon arrival we had a lovely welcome by staff and our room was lovely too. The stairs are beautiful and the facilities and areas around the ground floor of the hotel are really comfortable and relaxing to enjoy. Parking is only £5 for 24 hours and the staff are so friendly and helpful.
Read More
Wendy
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good value and all the staff were very helpful.
Ann
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely old property in need of some TLC. My room was in the basement so was a bit fusty but the bed was comfy and there was lots of hot water for showering.
Constantin
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very old and dirty hotel. Furniture broken and old. Have to wait 30 min for the water to warm up before you can take a shower. Breakfast very bad cooked. Heating not working in my room and when asked for heater I didn’t get one.Windows don’t close stayed in 2 rooms you can open them from outside not safe to leave the personal belongings in the room.
Read More
Christine
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

What you'd expect from the somewhat faded grandeur of the place and the price. It provided all we needed. Furniture basic and a bit dates but functional. Bathroom faulty new but obviously using basic fittings. Rooms not serviced unless you stay more than 2 nights and then request it. Need to pay extra for parking and pool. Breakfast fine.
Read More
Deborah
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely room, wasn't far to walk to either. Lovely tall ceilings and hotel decorated nicely. Nice breakfast and very welcoming reception desk. Lady also helpful in returning my phone charger. Many thanks
Kian
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very well put together especially for the price only thing that wasn't the most convenient was the lack of air con
Chris
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

.
Gavin
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything (pool, parking etc) involves extra charges so beware. It was once a magnificent building but badly needs updating. Our room was very institutional and tired and bathroom knackered. And didn't like the fussy signs everywhere telling you what you can and can't do. Pool etc cost extra and was very crowded. No towels provided. Sauna and steam room were tiny.
Read More
Jacqueline
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Last minute room only deal which was very reasonable for a Friday night. Hotel was very central and parking for £5 very reasonable. Weather was lovely so we didn’t get time to use the Swimming pool (which was £6 each). We enjoyed sitting on the lovely lawn area having drinks.
Craig
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was fine. Perfect for a one night getaway in the beautiful town of Buxton. The reason I've marked down re cleanliness was that the windows need a good clean. Thank You
Richard
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice enough, can't complain. Great building. Tidy room, somewhat lacking in power sockets. Disappointing bed and bathroom for the grade of room we had - executive superior. Average breakfast. All good, just not amazing.
Evie
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay in a beautiful area…ending up booking an extra night.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved