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Traveler Reviews Best Western Plus Suites Downtown
Number of reviews per page
20
20
40
40
Top reviews
James M
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Clean room, friendly staff
Janine
with Friends
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
When we arrived we book a 3 day stay and they only had us booked for 2 days. Then we had the elevators not working and numerous problems with our cards, not letting us indoors and staff getting really rude with us about the cards, not working like it was our problem.
Erick
with Children
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The property, lobby, breakfast room, were clean. But one of the bedss in our suit had a dirty pillow case on. The pull out couch was dirty with old potato chips on the mattress. Also, i didn't appreciate being charged extra for parking just because i used expedia to book the room. Besides that, everything else was fine
Carol
with Partner
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The gym had enough equipment to allow a complete workout
Genevieve
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Rooms were decently cleaned - they need a wipe down of high touch points in the room. Beds were comfortable, space in rooms was excellent.
ryan
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good location down town.
Emma
with Friends
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing location, right in the middle of everything. Room was clean and comfortable. Staff was pretty rude and uninviting. On our second day there, our ceiling started leaking yellow-ish water and a huge water stain began spreading across the middle of our room. It was growing rapidly yet staff did not want to move us because they would be "upgrading us too much." They did end up moving us but they had not concern toward our time and we ended up without a room for around 3-4 hours so we had to haul our luggage around with us.
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parinder singh
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything was good
Colin
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Close to nice restaurants bars etc
Carrie
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good hotel for basic stay, kitchenette was nice, breakfast is ok, basic waffles, toast, cereal, eggs etc. Great location. Parking is expensive. Staff is very good, helpful and accommodating.
Lisa
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Area is great to walk for coffee, restaurants and some shopping.
Andrea
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We loved the place, it was close to everything. The hotel room that we chose came with a mini Kitchen, you can use the laundry room there. But the best thing about this is the staff and how the treated us, we will definitely go back :)
Jason
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Lots of things nearby, short stay but my room was clean and the staff were very friendly and helpful
Kyle
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Heater fan was too loud. It kept waking me up. Had a hard time sleeping when it was on. And it was blowing right at the bed.
Iago
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean room, great staff, great location!
Maria
with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Walk with your own toothpaste and the room was cold dont know why the air condition was not working well
Jessica
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great location, easy check in, comfortable beds, good variety for breakfast!
Ian
with Partner
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Clean room , friendly staff , good location , good parking, easy walk to 17th Ave
Dave
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean and inexpensive.
Hannah
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The rooms were clean, and the beds were pretty comfy. The staff was great, they're all very helpful and friendly. Would stay here again, you kinda get what you pay for it's great value and an even better location. The free breakfast is also a bonus!
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia