Clean room. Safe and secure lobby.

room temperature

Friendly staff, great value, centrally located!

Summary: Staff are great but bedrooms far too hot. Wouldn’t stay again. The staff were always friendly and helpful and are probably this hotel’s greatest asset. The location is convenient and acceptable for the price with numerous public transport options nearby. Breakfast had a decent offering, though the bread was a bit poor in quality and selection. The spa costs €30 pp for 2 hours, this was mentioned nowhere in the Expedia page but was expected. The whole property is nice but a little tired in places. The spa is a bit older than the photos suggest, which were obviously taken when it was new. Now the bad: the air conditioning is non existent or has been deliberately turned down. The bedroom was hot, too hot to sleep, I estimate the temperature of the room to be 26 or 27 deg C with the air conditioning set on 16 deg C. The air is not outside temp but it’s not cold and the room does not cool down. I wouldn’t stay again.

Loved the high ceiling and the gorgeous bathroom. Even the breakfast was wonderful.

Excellent. No complaints. Thouroughly recommend.

The reception desk staff were amazingly helpful at all times! High ceilings, spacious bathroom made this double bedroom together with the fabulous spa a really great to stay in this hotel!

I booked this hotel based on it having a pool to relax in only to find out that to access the "spa" it was an extra €30-40, and even upon finding that out, we still went to go ahead with it, only to head down to the spa and find no-one there and the spa locked up. Very disappointed. The room I got was also very small. Pro's were a great looking lobby and superb location for central Turin, literally opposite the main train station. Long way from Juventus Stadium but possible by public transpot (45min-1hr).

Excellent location with outstanding service make this hotel a top choice for any traveler. Centrally located and just some steps from the Torino PN train station. Congratulations to the front desk staff for their excellent customer service and professionalism.

The place is fantastic and so is the stuff. You will be amazingly welcomed. The issue was the hotel was under renovation and it caused a lot of noise in the morning while I was trying to sleep. Also, the spa area seems to be a common area for everyone. It is not! If you want the o use the hot tub, it is a spa service with extra costs involved.

Nice hotel that’s close to the train station and city center. Most attractions and restaurants within walking distance. The room we were in was facing the street and you could hear lots of street noise and the tram coming by, not ideal if you’re a light sleeper. We tried to change rooms but it could not be accommodated. In any case, we managed just fine. Overall, I would recommend this hotel with the above caveat.

Best hotel ever. Thank you Francesco for great service and for the upgrade. Best,

Room on 5th floor was in the roof. Restricted head height in parts. Air con I could not make work at all and room far too hot. The 'bath shower' was a strange jacuzzi which would not fill with water, therefore no bath and only had a hand held shower. Therefore not really a shower either. No restaurant on site. Parking very difficult, I went to underground parking at the train station which is probably not the safest place to be late at night I imagine. Breakfast OK, nothing to get excited about.

Very clean. Reasonable price

Excellent stay with great service from all the staff. Very comfortable room Will definitely return

Great front desk. Lovely hotel

Nice spot, especially for a solo traveller stopping quickly.

The room was really nice including a great bathroom area. Everyone is super friendly from the owner down to the staff. Breakfast is excellent and freshly made every day. This hotel is our stay every time we come to Torino.

The property is nice, breakfast is good for starting the day full, our room was big enough for a family of four including a 13 and 11 year old kids. I love the size of the shower too! The room was nice and newer. The hotel is literally across the street from the train station. Turin in general, does not seem to be a really walkable city unlike Rome and Florence.

Enjoyed my stay at Best Western. It was very convienent to the Porto Nuovo train station.