Best Western Plus Hotel Genova

Explore Best Western Plus Hotel Genova
8.8
Very Good
From 555 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.2

Service and Facilites

9.0

Traveler Reviews Best Western Plus Hotel Genova

Number of reviews per page
20
40
Top reviews
Michael
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good buffet breakfast with plenty of choice
Michael
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good
Susan
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Cosy room, handy staff. Really useful location too. Sadly we couldn't make use of the spa services offered.
Greg
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean room. Safe and secure lobby.
SHINICHI
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

room temperature
Kirk
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Friendly staff, great value, centrally located!
William
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Summary: Staff are great but bedrooms far too hot. Wouldn’t stay again. The staff were always friendly and helpful and are probably this hotel’s greatest asset. The location is convenient and acceptable for the price with numerous public transport options nearby. Breakfast had a decent offering, though the bread was a bit poor in quality and selection. The spa costs €30 pp for 2 hours, this was mentioned nowhere in the Expedia page but was expected. The whole property is nice but a little tired in places. The spa is a bit older than the photos suggest, which were obviously taken when it was new. Now the bad: the air conditioning is non existent or has been deliberately turned down. The bedroom was hot, too hot to sleep, I estimate the temperature of the room to be 26 or 27 deg C with the air conditioning set on 16 deg C. The air is not outside temp but it’s not cold and the room does not cool down. I wouldn’t stay again.
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Shirley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Loved the high ceiling and the gorgeous bathroom. Even the breakfast was wonderful.
Brian
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Excellent. No complaints. Thouroughly recommend.
Yasmin
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The reception desk staff were amazingly helpful at all times! High ceilings, spacious bathroom made this double bedroom together with the fabulous spa a really great to stay in this hotel!
Andy
6.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

I booked this hotel based on it having a pool to relax in only to find out that to access the "spa" it was an extra €30-40, and even upon finding that out, we still went to go ahead with it, only to head down to the spa and find no-one there and the spa locked up. Very disappointed. The room I got was also very small. Pro's were a great looking lobby and superb location for central Turin, literally opposite the main train station. Long way from Juventus Stadium but possible by public transpot (45min-1hr).
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Eduardo A
icon-with Partner
with Partner
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Excellent location with outstanding service make this hotel a top choice for any traveler. Centrally located and just some steps from the Torino PN train station. Congratulations to the front desk staff for their excellent customer service and professionalism.
Jonnath
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

The place is fantastic and so is the stuff. You will be amazingly welcomed. The issue was the hotel was under renovation and it caused a lot of noise in the morning while I was trying to sleep. Also, the spa area seems to be a common area for everyone. It is not! If you want the o use the hot tub, it is a spa service with extra costs involved.
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Rob
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Nice hotel that’s close to the train station and city center. Most attractions and restaurants within walking distance. The room we were in was facing the street and you could hear lots of street noise and the tram coming by, not ideal if you’re a light sleeper. We tried to change rooms but it could not be accommodated. In any case, we managed just fine. Overall, I would recommend this hotel with the above caveat.
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Maher
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Best hotel ever. Thank you Francesco for great service and for the upgrade. Best,
howard
icon-Leisure
Leisure
6.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Room on 5th floor was in the roof. Restricted head height in parts. Air con I could not make work at all and room far too hot. The 'bath shower' was a strange jacuzzi which would not fill with water, therefore no bath and only had a hand held shower. Therefore not really a shower either. No restaurant on site. Parking very difficult, I went to underground parking at the train station which is probably not the safest place to be late at night I imagine. Breakfast OK, nothing to get excited about.
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Gordon
icon-Business
Business
10.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Very clean. Reasonable price
Christopher
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Excellent stay with great service from all the staff. Very comfortable room Will definitely return
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Great front desk. Lovely hotel
Matthew
icon-Leisure
Leisure
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Nice spot, especially for a solo traveller stopping quickly.
Number of reviews per page
20
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