.

The room was clean and comfortable. The breakfast was also abundant with fresh fruits and veggies.

Hotels near Heathrow are very difficult--meaning expensive--to access in terms of transport...

The general areas in the hotel are nice and well appointed (reception, bar etc.) but the hallways desperately need the carpets replacing and the rooms are a little tired/grubby in corners. I was given an 'upgraded' room, it was on the ground floor (which is fine) however the whole length of the window was a parking space immediately outside so all I could see was a land rover and it didn't feel the most private so had to have the curtains closed the whole time. Long check in queue. Body cream in the room dispenser empty. Would prefer takeaway cups in the room or reception for coffee to go in the morning.

Very good reception staff quick and efficient, Free electric car charger was unexpected and appreciated. Facilities slightly dated and shower low pressure and c slow to drain away. Brasserie restaurant reasonably priced and good service.

Good condition throughout. 28£ for a buffet breakfast is outrageous. Last stay here.

We had a water leak in our room coming from the ceiling A/C condenser unit we believe...it wasn't just a a little drip, it was leaking alot....reported to staff at front desk. The breakfast buffet was really fabulous. The hotel was average to good...seemed a bit dated in places, carpets in hallways old and torn. Could use an upgrade. We were only there 1 night to catch a flight at Heathrow in the morning so served our purpose.

Everything was great; great facilities in the gym; comfy bed. Only downside was the overheated room.

clean room; airport shuttle only run every hour, not good

We stayed one night and had an excellent experience. The receptionist and bellman were very helpful. The room was clean and the bed was very comfortable. Great price for London!

did not get breakfast

Loved the hotel!

Hotel great for a overnight day before our flight

Nice, convenient hotel. No issues

Price and approximate to the airport great

Perfect stop over for morning flight

Was dow

Staff were very friendly and helpful

The entrance is grand, however rooms are not updated, could be a lot cleaner. No coffee/tea in the room. Bathroom ok.

Very good experience, great hotel & friendly staff