Use this hotel frequently as a stop before and after the tunnel, staff friendly and helpful, rooms ok for money, food decent and very convenient. This trip had problem with hot water, barely tepid.

Excellent breakfast. Fresh fruit salad, bacon and scrambled egg if you like hot food, pastries, cereal, bsguettes....all you could want. Good atmosphere at dinner the night before. Our dog was welcome.

Breakfast was great, lots of variety. The bed was the best hotel bed I have ever had, perfect combination of firm and soft. The interior of the room was clean and a little on the shabby side. The hotel is not centrally located, more in a suburban area which is pleasant to walk around. Nothing fancy, very utilitarian feel.

rooms are a bit tired

Shops etc carefour Inter n fuel not too far away but everything is in the hotel for a short stay. Theres a newly refurbed park to walk for pets too and playarea.

Great staff, very helpful. Great location very convenient for Le Shuttle

Although the room was fairly small, it was very clean. The staff were very friendly and the breakfast was perfect.

Clean rooms staff very nicely served

Hotel warm well lit and clean. Staff very friendly and helpful. Been staying here many years with my pooches. Menu changes regularly and plenty of choice. Good breakfast too Very pleasant stay. Merci bien team ibis a Calais

Ideal stop off with a dog before crossing back to England

Great staff, lovely -close to ferry 👍

clean good. the staff tried to say we did not pay yet but got that sorted

Room spotless , great location and great value for money. Room is adequate and bed comfortable will definitely stay again before driving down. Friendly staff and bar open until midnight should you wish.

Good room

Great stay, very friendly staff, restaurant food good quality.

The not so good was that the room is tiny and poorly laid out, the room needed a freshen up and the floor gave me dirty feet. Also, there was a smell of possibly drains in the corridor outside. The excellent was that the room was quiet, there was a kettle and the bed was so comfortable that I looked up the supplier to see if it was available in the UK. Plus there were extra soft pillows. So all in all the bad and the good averaged out.

Room by entrance with 24/7 light and noise of clients arriving and chatting outside. Im there because I'm going to catch an early ferry 😞

Drain smell from bathroom was very unpleasant

Been staying here a few years now. Staff are so friendly and helpful also all speak english. Pets allowed. good food menu. 5 mins away from eurotunnel.

Overall a good stay. Well positioned for the car ferries and Eurotunnel. Room a little tired but the hotel is undergoibg some refurbishment. Excellent buffet breakfast, sets you up for a day of travelling. Guests should note that the on site restaurant is closed Saturdays and Sundays and there is not a lot in the area surrounding the hotel. I had a 3 night stay to explore the Dunkirk area, annoyingly every day I returned to the hotel my room card didn't work and I had to go back to reception. Hot water seemed to be at a premium in the early mornings, not really warm enough for me. Staff were helpful however and kept the buffet well stocked at breakfast.