Overall Ratings & Reviews NH Canciller Ayala Vitoria

Great place but few services

Lovely hotel in the heart of Vitoria. Nice surroundings and close to amenities

The bathroom was very small and dated. The service in the cafeteria was terrible. Every time you wanted a drink or some thing, You had to go down to reception and ask for someone to serve us. Overall not a good visit. We have stayed in NH Hotels many times and this was not up to their usual standards Nice view from the bedroom though

Nice hotel just on the edge of the old town

We stayed for one night. Car park is very small, but the gentlemen on reception made a great effort to secure us a parking slot.

Amazing city celebrating the main fiesta with the locals

Great view. Outstanding location. Friendly staff. - too much noise from the upper floors

Reception staff was so helpful and accommodating.

This is the only hotel I’ve been to that advertised air conditioner and it wasn’t turned on in the whole hotel. Sleeping was not pleasant at all. We had to either open a window to a very noisy street or have a noisy fan. Terrible experience

Excellent

stayed just one night. The only negative is that there was no place de parking inside the hotel. But we found one nearby in a nice public parking. Our room ha a vew of the magnificient park and of the cathedral. Very good buffet breakfast. Vitoria lives its reputation of a green city

Nice hotel in a nice spot. Staff were ok but very regimented. Breakfast at 8 do not show up 5 minutes earlier that sort of thing. Could have been a little bit more accommodating in this modern age.

Convenient, clean and good location.

Great place, great view. Clean and good class people

The hotel lobby and service were amazing. The rooms were a little small and the shower was not very clean.

Lovely view of the cathedral and the park. Great location - walking distance to the train station and also the town.

Great location, very modern, great staff, excellent bar and morning buffet.

In general a very good hotel located in the hart of the city

Vitoria is a fantastic town and the property is in the perfect location

Excellent hotel. Friendly and welcoming staff. Clean and tidy. The room has a nice set up. The paid on-site parking is a nice luxury. However, the parking in the basement is tight, so it requires an expert driver to move in and out of the small spaces if you are not familiar with driving in older European cities.