Les chambres sont propres avec des lits confortables ! Le déjeuner est copieux et abondant!

The hotel is desperately in need of refurbishment. Reception staff both at check in and check out were not friendly. Arrival was greeted with "yes"? And no how was you stay at check out, just "ok bye". I had a superior room,not sure what made it superior, it was small, the bed was quite hard, the bathroom was tiny the floor was soaked by the shower,looked intentional as it was wet room style. The shower head hadn't been cleaned in a while and half the holes were blocked. AC wasn't particularly effective 23½° on arrival 21.2°after being on continually for 48hrs! Breakfast was just about acceptable, no toaster, no yoghurt, cereal selection practically empty both mornings. The lifts looked like Copernicus used them. The only positive is that its a short walk to the marvellous old town. I will return to Toruń but I won't stay here.

Great price.

Nice place close to city center. I’ve stayed here a couple times and it’s always been a good experience

The room are very noisy.

Phone not working

Friendly staff

The rooms were slightly dated but they were spotless. It's clear that the staff takes pride in their jobs.

Nice hotel and facilities but little bit remote location.

Lacks personal safety: 1 access to floors is unrestricted 2 Door does not have a dead bolt 3 safe in the room is just laying there. Not bolted to anything.

Skip the breakfast

Mercure in Toruń was okay for a short stay, but the property definitely needs an update. Like many Accor hotels, the experience can be hit or miss—some locations feel modern and refreshed, while others, like this one, are showing their age. The basics were covered, but I expected a bit more from the brand.

Lovely room and very helpful staff very pleased

Great location and price, excellent breakfast, clean and comfortable room. Only additional recommendation would be to have power outlets close to the headboards for overnight phone charging on the night stand for reachability. Simple extension outlets would suffice.

Rooms are good, with all you will need, comfy bed and en-suite. Spacious. Staff are really accommodating and speak English, which is helpful when your Polish speaking is as bad as mine :) Parking is easy. Lots of choice for breakfast Restaurant serves good food and you must try Torun cake. Stayed for 5 nights, short walk into town, regular trams further afeild. Old town Torun is such an historic place, beautiful, plenty to see, very safe and relaxed. Lots of great food and shopping (although i was here for work)

The rooms are very old and the rugs look extremely dirty. The staff was very rude to me. Definitely not a kid friendly hotel. Great location though. Close to old town

Was amazing

Good location

Air conditioning not working efficiently

Good hotel