Britannia Hotel Wigan

Explore Britannia Hotel Wigan
7.2
Pleasant
From 219 reviews
Cleanliness

7.8

Room Comfort

7.4

Service and Facilites

7.8

Traveler Reviews Britannia Hotel Wigan

Number of reviews per page
20
40
Top reviews
Craig
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Parking safe
Mark
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8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bar Staff Hope was amazing and made my stay very enjoyable and welcoming. Disappointed the restaurant wasn’t open for an evening meal but the breakfast was good. Would stop there again only if the restaurant is open.
John and Pauline
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Yes good breakfast menu although my husband and I only people there sat with the chef nice chap
Natalie
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Park was easy and safe. Staff were very friendly especially the chef, We were a bit gutted that the restaurant wasnt open for the 2 nights we were there
Jenni
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We have stayed a few times but before the hotel was closed for a few months we always enjoyed it here. We got into the room and the TV wasn’t working properly, staff did come to try fix it then the maintenance man. He couldn’t fix it so said he would speak to reception and ask for us to be moved, we waited an hour then went to reception the message had not been passed on. We then moved rooms, the tv worked for 30 minutes then the same thing happened at this point we just gave up. We then went to get some crisps from the bar to be charged £1 per packet for about 10 crisps so if your staying bring your own crisps as that was a complete rip off. We then went back to the room which was cold as the radiator was not heating up properly. At about 6am we heard an awful noise luckily my partner went to investigate and the kettle had started to boil without being switched on with hardly any water in we reported this the next morning. We did have a disappointing stay mainly due to maintenance issues, for a hotel that has been closed for 6 months you would expect it to be running with no issues. What refurbishments have been done I’m not sure as it still looks the same! Hopefully they will get the tv, heating and kettles sorted soon.
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Amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The room was spacious and clean. Large TV, coffe and tea making facilities, quiet and plenty of parking
Rachel
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Room was nice and big and dark, Double bed is 2 singles put together with double sheets over top mattress rock hard pillows also. Hot water pressure in the shower was terrible took 10 15 min for hot water to come even then was luke warm. Toilet seat was loose
Michael
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Hotel is cheap but very run down. Bathroom door handel fell off whilst trying to get put. Bathroom its self looked like a 4 year old sealed the bath. Looked very 90's. Breakfast was poor Wont atay again. Preimer inn across the road is a better option.
Paula
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Refurbished,lovely reception lounge area,was going to use the bar but the atmosphere was eerie, no music in background, went out instead but overall hotel lovely,large room refurbished, bathroom clean,would recommend a stay here for the price of £49 per night ,suggest hot drinks machine and snack machine in lounge /reception area
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Thomas
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8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Check In experience was smooth. The bar area was spacious and the staff were friendly and courteous. The room was ideal for my one night stay
Alison
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Hotel is tired and despite the friendliest staff and the bedroom being quite nice and was clean theres only so much you can clearly do as a cleaner when the bathroom was so old and in need of refurbishing. I dont want to bash the hotel as the staff were lovely but the bathroom definitely needs some love.
Nicola
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nothing, 2 star is pushing it,
Joyce
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Hotel is a bit run down in the rooms but i think that is reflective of the price and didn'taffect tge stay. The tea/coffee/sugar holder was filthy, other than that seemed clean. The reception staff were lovely.
Shelley
icon-Leisure
Leisure
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Watch out for the potholes on entering the carpark. 3 night stay with breakfast: The first room and bedding stunk of smoke so after an unpleasant night I asked to change rooms. Reception sorted the room change with no bother. Second room was fine apart from guests in the adjoining room smoking drugs which absolutely stank the corridoor out and came through the adjoining door making my room stink as well.... all rooms are meant to be non-smoking. Clean rooms and a good, freshly cooked breakfast, with a choice of cerial, fruit, toast, and pastries also available. Friendly and helpful chef and reception staff. The hotel itself was fine, clean, no-frills, and spoiled only by the inconsidereate behaviour of other guests.
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D J
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6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Its good value, but it would have been nice to know in advance that no soap or shower gel is provided
Mark
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This brand of hotel gets a terrible name, but I can’t complain about this venue. I paid £33 for an overnight on route to airport, was more than adequate and very affordable. Only small gripe was no interaction with staff on checkout but did appear busy. No issues whatsoever and book again.
Daniel
icon-Business
Business
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

There was no food available as the hotel was kot busy enough shower was broken so had to move rooms water preasure very poor
Francesca
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

I didn’t find anything exceptional about this hotel. Room was standard had to ask for extra pillows as you only get one per per person. Tea and coffee facilities in the room as standard. Bathroom had no shower gel or hand soap in the one time I didn’t take any as thought hotel would have some! We never ate there so can’t comment on the food. They are dog friendly so was grateful we could take the dog.
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John
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Everything was perfect, and beyond expectations. The room was huge and had everything and more. I’ll definitely stay here again, and can recommend it.
deborah
icon-with Partner
with Partner
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Clean room. Staff friendly. 1 night stay. Did not use bar or eat at premises.
Number of reviews per page
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