The property is very dated. No air conditioning.....room was 79 deg. at night. Also, window coverings were very dated. Plumbing also very old.

The best views!! Everyone was kind and helpful. We were given a free bus pass with our stay too.

Very nice hotel/lodge in Banff. We were not there long enough to be able to use the hot tub. Restaurant was very good and staff very helpful and friendly. Would recommend.

Great views, clean room, excellent restaurant

Clean, well maintained, great staff, gorgeous setting. Quiet..

Great location quiet, fantastic rooms. Dining room is excellent although the burger contained wheat , not necessary. Staff is fantastic, helpful, pleasant. Thank you for a great stay.

Highly recommend this spot. We had a one night stay. It was quiet and the view was stunning. There was a fireplace in our room. Easy bus ride -free- into Banff. I would highly recommend.

The staff were very helpful and friendly, we also loved the room! Will definitely visit again in the future :)

It was a beautiful getaway will definitely stay again! Staff was amazing , food was great and location is perfect

Missed no free breakfast, restaurant very expensive

Beautiful and nicely maintained facility, helpful and friendly staff, easy access to town via Roam buses just a short walk from the hotel.

Convenient location but long walk to downtown Banff. Shuttle is best option. Room was comfortable and clean. Parking was a little scarce. Staff was excellent and breakfast was also outstanding.

Can't say enough good things about this property! We had a lovely view from our balcony, which was a treat at all hours. The room was comfortable and quiet. We sampled the menu at the on-site resturant numerous times and thoroughly enjoyed each meal. Additionally, all the staff were delighful. As a key example the smoke detector in our room started chirping loudly at 5 AM. The individual at the front desk and a coworker arrived within minutes of our call and changed out the failing battery of the smoke decector. They were so considerate, even took their shoes off at the entrance door, and concerned. We so appreciate the great service! All-in-all we thouroughly enjoyed our time at the property!

The most gorgeous place you could wish to stay. Everything is perfect

Pretty good place and the location was really convenient.

Clean room staffhelpfull food good

Everything

This is an excellent property with some amazing staff members at the property. I wish I knew all their names but they were absolutely amazing. My only feedback would be that their dinner menu needs a revamp for sure. It’s not bad at all, but more options wouldn’t hurt. I’ll be back at this property again next time.

Great breakfast

Wonderful place to stay! Conveniently located, nice facility, and great people!