Lovely large and spacious family room. Staff were very friendly and accommodating. Great food options in the restaurant and breakfast buffet. Easy walking access to metro to get into central Lisbon.

The breakfast was amazing. The parking however was a nightmare!! It was supposed to be underground parking, but they said that the spots were too small. It was an Audi 1. Not a big car by any stretch of the imagination!! We had to drive around one of the busiest areas in Lisbon trying to find their alternative parking garage. Which was hidden away on a back street. And then walk all the way back to the hotel. I was not impressed. After picking the car up we then had to pay €15 to exit the garage.

The convenience of the location ( train, metro and airport ) is the only positive about this hotel. Stagnant smell of old, mold and wet something is everywhere. Lobby, hallways and rooms.

Staff was friendly and the food was good.

Yes

Cleaning staff was fantastic, bar staff really slow and miserable, I'm sure management can see he doesn't want to be there. I joined a lady at her table he brought her drink and when I tried to order hi flipped his hand at me, never did I get served. The buffet is not worth the money and the coffee is coloured water. The gift shop never did open.

Nice place to outside city center near airport. Clean, helpful and courteous staff, nice breakfast.

Great place to stay fairly close to the airport after a long day of traveling.

Spotless room, coffee maker but no coffee pods

Yes

Room was spacious and clean but the hotel is overall dated. Breakfast was ok.

Great staff. Great stay

Very clean

We were only there one night but had a great stay!

Good place to stay, near subway and a lot of places to eat. The hotel restaurant is good

Breakfast wasn’t included

Everything was tip top thank you

It was a great stay, staff were friendly, room was clean and spotless, diverse breakfast very tasty. the only thing I would recommend is to read about the city taxes when you reserve because I had a bad experience finding out when I did the check-in.

Good location

Room was comfortable and clean. Bathroom on the tight side. Staff hot and cold. The fire alarm went off on our floor. We immediately came to the lobby. The staff were not aware and did not seemed troubled by it. Check out was noon however they came knocking on our door at 11 asking if we are checking out. My husband was sound asleep and so woke him up. Not a great experience.