Sercotel Las Casas de los Mercaderes

Explore Sercotel Las Casas de los Mercaderes
8.8
Very Good
From 1,001 reviews
Cleanliness

9.2

Room Comfort

8.4

Location

9.2

Service and Facilites

9.2

Traveler Reviews Sercotel Las Casas de los Mercaderes

Number of reviews per page
20
40
Top reviews
Karen
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a wonderful hotel!
Derice
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Our room was very comfortable and the staff was extremely helpful. We enjoyed our stay there and it was really well located, close to the eating and shopping areas as well as some of the major sites such as the cathedral and former palace.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A superb hotel which was in a great location. Would thoroughly recommend
Dave
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Ive stayed here before so I obviously think it's good. Perfect location, nice rooms and brilliant breakfast. Only dislike I have about this hotel is that they don't let you book parking in their garage in advance. Its an old city and parking is scarce. So you could end up parking a long way away.
Yazmin
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great location, walking distance to everything we wanted to see. Staff were great, very friendly and helpful. We arrived early and asked if we could leave our bags until check in time, they had a room ready and got us checked in early!
DAVID
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

N/A
Carl
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Nice hotel with lots of character in a great location being a very short walk to the Cathedral. Our room was very spacious and we were very well looked after during our stay.
Graham
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Wi-Fi worked well, room was clean and well appointed . Location was great. Staff were very friendly, welcoming and super helpful.
Petra
icon-
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The hotel is nicely placed in the very city centre, just few minutes of walk of the cathedral and the Real Alcazar. It's nice and new and the hotel staff was always kind. I was staying alone and despite this, I got two key cards. However, one wasn't working for the first time and I left the good one in my room. The receptionists were really kind and helped me with this problem immediately. I really liked my stay here.
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Debra
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great location and breakfast
Adalid
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Everything is great.
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Yes all of those were very good. The only thing wrong for me was that there was only one chair in the room for two of us.
Kelly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

A lovely find! Great location for walking around the city. Parking was also easy to access. Room was clean and with all expected amenities. Nice and quiet and spacious. The breakfast was a wonderful selection, in a charming setting.
TIMOTHY
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beautiful hotel, great location, large rooms
Rofiat
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Adequate for what I needed, very centrally located too
Desiree
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great staff. Clean room and a very good breakfast.
MAJA
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Very nice location, kind staff, got early check in.
Jacqui
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Room clean and all that you needed. Breakfast was very good. Staff very helpful and friendly. As you would expect, the only negative was the noise; sometimes noisy people outside in early hours and then bin lorries and delivery vans early morning. Clearly noise is the price you pay for being in room at front of a city centre hotel.
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John William
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The Rooms Are fresh and clean and the staff were very helpful also breakfast was good with a good selection
Adrian
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The staff at the hotel were very friendly and helpful throughout my stay, which I really appreciated. However, the room itself was quite noisy — every time someone in a neighboring rooms used the shower, the sound was loud enough to wake me up. This happened regularly from around 6 a.m. until midnight, which made it difficult to get a good night’s sleep. The hotel would really benefit from better soundproofing between rooms. Overall, great service but unfortunately not the most restful experience.
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Number of reviews per page
20
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