Hôtel Mercure Lyon Centre Saxe Lafayette

Explore Hôtel Mercure Lyon Centre Saxe Lafayette
8.8
Very Good
From 1,008 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.4

Service and Facilites

8.8

Traveler Reviews Hôtel Mercure Lyon Centre Saxe Lafayette

Number of reviews per page
20
40
Top reviews
Myriam Magdalena
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a nice stay in the hotel. The property is very nice, the rooms are specious, the beds are comfortable, the decoration is really nice. My only feedback would be that the bed sheets seem to be a bit small and they kept coming off the mattress. We had to adjust them several times.
Andrew
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Did have any breakfast bad we was to busy
JUN WU ALAN
icon-with Friends
with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

AC wasn’t working, only way is to open the windows. There was construction across the building. Amenities were lacking as well.
Cyrille
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was great! Clean rooms, comfy bed, close to center. Staff helpful kind and bilingual. Thanks we will come back. Cyrille Lajus
Luciana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff is very welcoming and smily and the breakfast is just amazing! We are really pleased from our stay in this hotel!
Simone-Nicole
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely clean hotel with very friendly and helpful staff. Great and varied breakfast. Would return to this hotel.
Stephen
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8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel, didn’t manage to use the pool or gym but will next time, rooms a little dated with no USB charging but still very comfortable
brian
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

big clean room. Would stay here again
Cecile
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Excellent séjour trop court malheureusement. Bon accueil. Excellent restaurant. Je recommande.
Mark
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Old but well kept hotel. There is a big supermarket just next door, there are a lot of restaurants in walking distance and the city center is around 10 minutes on foot. I would not expect the car park to be more than double the price of a city center public parking space, so plan and book accordingly.
Kim
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The room was roomy and clean. Some of the towels were a little old and could soon be replaced. One mattress needs to be replaced now. It sags, leans to the left, and is bent ⅔ of the way up from the bottom on the left side. Complimentary shampoo, conditioner and lotion would have been nice.
Chloe
icon-Business Family
Business Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Ease and speed of check in and check out. Clean, spacious room. Attention to detail, carafes available to refill with water as often as we wished. Brilliant location for our purposes.
Mounir
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent
Jose
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent
Thierry
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Personnel aux petits soins
Manon
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Super petit déjeuner, beaucoup de choix et produits de qualité, ambiance globale de l'hôtel très agréable
Vincent
icon-Business
Business
4.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Le jeune homme aux cheveux rouges a l’accueil ne fut pas des plus jovials… l’accueil étant la première chose que l’on voit de l’hôte, il faudrait peut être briefer le personnel…les 2 autres hôtes lundi furent souriants et pros. La chambre était en face de l’ascenseur(508), ce qui m’a valu du bruit toute la journée jusque tard dans la nuit …Les clients qui parlent avec des enfants qui crient pour prendre l’ascenseur, les femmes de ménage que l’on entend dans le couloir..Puis vient tard le soir, ce qui rentrent de soirée.. Le lundi, reprise des travaux sur la rue Bonnel, réveillé à 7h Résultat des courses j’ai dormi 6h en 2 nuits.. Un enfer!!!!! Il est vraiment important de revoir l’insonorisation des chambres (comme dans plusieurs hôtels ACCOR) Petit déjeuner correct, mais il manque quelques légumes verts comme dans le plus petit hôtel basique (rondelles de concombre, laitue, tomate) Lundi matin J’ai du demander au responsable de salle si le stand des muffins et omelettes était ouvert car il n’y avait personne , le stand propre…il était 9h30 Bref, ravi d’être rentré chez moi
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Maryline
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Impeccable ! Personnel professionnel
KA fu
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

AC can not adjust. The room is a bit warm can’t sleep in well. The staffs don't really understand English, telling me my room comes with breakfast but actually not. I stay for 5 night and went for breakfast for 2 morning. At the end they still charging me for the breakfast. Also, the slippers are out of stock and the carpet is not very clean.
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William
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Un très bon emplacement, une équipe très serviable et aimable, un voiturier très utile
Number of reviews per page
20
40

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