Great hotel & very much enjoyed my stay. The room was clean and cleaned everyday, plenty of toiletries available. The breakfast (included) was great and had lots of options as well as being very tasty. There is a small gym which does the job and definitely better than most hotel gyms. Free car park with plenty of space which was ideal. Great views and lots of space to sit outside or in the lobby. The staff were all so kind, friendly and helpful. Overall, was a great hotel and would highly recommend.

Be under no dellusions, at very best a 2-star hotel. Currently undergoing major renovation with severe disruption & noise. Some rooms renovated, many ongoing & others in bad repair, decades out of date. Initially given a South facing refurbished room, but no air condtioning. Apparently council prevent its use until May/June (but not outlined in hotel adverts). Room was an absolute oven day & night, plus unbearable construction & traffic noise with windows open & imposible to sleep. Complained about this & medical issues over next 2-days. No result until I then threw a tantrum at lobby. Manager wouldn't admit to being manager & ran off. Eventually 30mins later a part time staff member issued a North facing older room in poor repair. Much cooler, but no electrics. Complained, but elecs not repaired until following day at 1130pm, post further complaints. Problem was shorted out hairdryer & trip switches, all needing replaced. Bathroom also in bad repair (extractor not working & toliet seat loose & broken). Electric kept going off at times & needed electricians to attend/reset. Room cooler, but very poor decor. Self serve breakfast on 14th floor very basic & guests chased away at 10am, because they want to clear/clean room by 10am (despite breakfast being 7-10am). Noise & disruption of many student parties also totally unbearable, staff unhelpful, rooms/facilities a disaster, pool was closed & food poor. The worst hotel I have ever stayed in. Totally avoid this torturious hotel!

Be under no dellusions, at very best a 2-star hotel. Currently undergoing major renovation with severe disruption & noise. Some rooms renovated, many ongoing & others in bad repair, decades out of date. Initially given a South facing refurbished room, but no air condtioning. Apparently council prevent its use until May/June (but not outlined in hotel adverts). Room was an absolute oven day & night, plus unbearable construction & traffic noise with windows open & imposible to sleep. Complained about this & medical issues over next 2-days. No result until I then threw a tantrum at lobby. Manager wouldn't admit to being manager & ran off. Eventually 30mins later a part time staff member issued a North facing older room in poor repair. Much cooler, but no electrics. Complained, but elecs not repaired until following day at 1130pm, post further complaints. Problem was shorted out hairdryer & trip switches, all needing replaced. Bathroom also in bad repair (extractor not working & toliet seat loose & broken). Electric kept going off at times & needed electricians to attend/reset. Room cooler, but very poor decor. Self serve breakfast on 14th floor very basic & guests chased away at 10am, because they want to clear/clean room by 10am (despite breakfast being 7-10am). Noise & disruption of many student parties also totally unbearable, staff unhelpful, rooms/facilities a disaster, pool was closed & food poor. The worst hotel I have ever stayed in. Totally avoid this torturious hotel!

I realized on the last night that the room was so cold and noisy because the window hadnt and wouldnt close all the way. The hotel is old. They put two single mattresses together. Sheets didnt fit. Pulled out at once. A little out of the way. I walked to station in twenty minutes. Wouldnt advise it at night. Easyjet got me in four hours late and a cab charged me 15e. Bfst was ok. One day i return3d and the safe was open. Maybe i forgot. Nothing missing. I told them and they couldnt have cared less. There may be a conad down the street.

Easy to check in, quiet location, friendly staff

Very clean and quiet great breakfast

Nothing around the property, we had a rental car, so we had to drive everywhere

Used the Resturant could not eat the food. Most expensive meal on our holiday and easily the worst. Don’t be fooled by waiter dressid in white with brass buttons could not dven ensure salt and pepper was in the table We had to change our room after the first night, depressing dark room over looking a building site. All in all worst experience of our holidsy

Pros: Great view from the 14th floor Manageable walk into the city Nice restaurants in walking distance Breakfast was okay Staff was friendly and helpful Cons: Toilet flush broke, after we arrived (was quickly fixed) Air con leaked from the ceiling all over my suitcase on the first night (was quickly fixed) Restaurant on 14th floor was pricy and basic Swimming pool only open at certain times, and you need to buy a 2 euro swimming cap to enter the pool Neighbourhood is pretty neglected and busy

Stunning views, I couldn’t believe the look over the city right to the ocean and it felt like I was staying in a castle. The staff were friendly and helped me get around. However I did find someone else tooth floss left on the hand soap bottle

Hotel dobry, oceniam go pozytywnie, czysty, zadbany, obsługa na wysokim poziomie. Trochę daleko od centrum miasta, śniadania codziennie takie same, ale dobre, brakowało mi świerzych owoców,

We got a quiet room on the 9th floor with a great view of the ocean. Rooms could use some updating to meet the 4 stars the hotel claims itself to be but it was comfortable for our needs and the bathroom was decent. Their continental breakfast was a highlight and had a variety of pastries, savory buns, some hot items like scrambled eggs and bacon, and a good selection of grains, fruits and drinks. The dining room was located on the top floor with a panoramic view of Palermo. There’s a rooftop swimming pool but wasn’t open in March. Location may not be ideal for travelers on foot but there’s free parking for the car inclined. I would definitely stay here again.

The area around the hotel is dirty. The hotel staff were very friendly. I spent 7 days in this hotel. Everyday there where 2 -4 buses full of school children around 6 pm. It was an absolute ZOO. Kids wouldn't let me off the elevator. Bottom line, teachers couldn't control the mobs of children coming into and out of this hotel. Get a hotel in a cleaner part of Palermo.

This is an old grand hotel. Surely it was glorious in the past but now it needs a lot of repair and renovation.

Good value

Not worth it, staff not very attentive and location too far from anything

It was far from many things and walking was very dangerous. Due to the fact there wasn’t any sidewalks. You had to go against traffic. That was the only thing the location should’ve been a little bit better.

Very old hotel and in a bad location for tourists. Don’t go there

Excellent

Nice hotel but bit of a walk into the city (that’s my fault not the hotels), needs a bit of money spending on it as looking dated Great pool on rooftop and breakfast!!