Overall Ratings & Reviews Racquet Cuernavaca

El club muy bonito. Las habitaciones de terror. El restaurante bonito pero TODO lo que nos sirvieron PÉSIMO, al igual que la actitud del staff.

Great service. Property needs some upkeep.

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The areas are so beautiful and the pool has warm water

Beautiful garden, excellent tenis courts, great service and staff. Needs urgent renovation and maintenance of rooms, as well as better accessibility for disabled guests.

Está muy bien el servicio y los empleados muy amables solo que las habitaciones tenían mosquitos necesitan tratar eso todo lo de más está bien

Racquet Club is the perfect place to relax with the family. The pool is the best part but also de mini gold and the tennis courts are great.

Very nice property

Muy agradable en general solo recomendamos que el agua de la regadera y jacuzzi sea más caliente y que las almohadas de la habitación sean más cómodas

Hotel rooms are outdated.

It is a great property, however, property needs to improve facility for handicapped people

We loved all the grounds and outdoor areas.Raul was our server at several meals and gave us friendly, personal service each time. The rooms are large and comfortable. Overall, the facilities could use an upgrade, but have been nicely maintained.

Needs updating and more cleanliness in general. The restaurant is ZERO INVITING

Es un buen hotel, con buena ubicación. Solo un poco descuidado.

Beds are good. Ambiance is excellent. Cleaning is very good. Bathroom door didn't close. Some maintenance is required.

Hotel was beautiful!!! Decor was antique but tasteful, staff was very friendly and food was great, I had the buffet brunch on sunday 9/17 . I’m just sad I didn’t have time to enjoy the pool or the spa.

El lugar esta muy bien, habitaciones viejitas pero limpias. La alberca caliente y excelente para nadar. Todo iba excelente hasta que tomé el buffet de la mañana, pregunté el precio, me dijeron $250, asi que dije que si, pero al pagar cada buffet tenia un precio de $350 (el mesero se equivocó en darme el precio inicial), por ese precio el buffet no vale la pena, sal a desayunar fuera. La comida no es la mejor pero cumple. Si vas al hotel es por relajarte y jugar tenis o nadar. Only.

Excelente customer service

The rooms need updating