As soon as i arrived, the staff were so welcoming, helpful, I got upgraded. I felt very safe and the restaurant food was amazing.
Mona
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The Mercure gives you the impression that it was once a motel that was revamped. It is not the most accessible property however it does have a swimming pool, a decent restaurant that serves a buffet breakfast and a nice dinner menu. It’s well located in a short walking distance from town.
Peter
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Bar was well stocked and friendly service. The property recovered well since the floods in the area.
Beverley
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Food over-priced, but I had a very nice evening meal of duck. Lunch the previous day not so good as the steak in my steak sandwich had not been trimmed of the gristle, making it difficult to eat.
Overall, a reliable, not extraordinary, place to stay.
Marion
Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Breakfast was very good. Rooms were excellent. Staff were helpful. Bar was ok.
Janet
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
No housekeeping or maintenance over the Easter weekend. I appreciate staff want to be with their families over the holiday but this is the hospitality industry and I would expected better service
Craig
Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Due for some refurbishment. And could do with more staff in the restaurant.
Carol
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Nice room, comfortable beds. Good shower, very friendly and professional staff.
Carol
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Large room, comfortable beds and good shower. Nice restaurant food, and bar, reasonable prices. Very friendly and professional staff.
Paul
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Very untidy
Sarah
Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The lighting options in the room were very limited and we couldn't work out how to put the bathroom light on without also having the bedroom light on.
Virginia Lee
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The staff was great from check-in to checkout. The buffet breakfast was delicious and there was a variety of fruit. Gotta say, the Prawn Red Curry was FANTASTIC!
Joanne
with Partner
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Staff were wonderful
Room was fantastic
A beautiful place to stay
Colin
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
All round enjoyable
Ellen Marie
Leisure with Partner
6.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The resort grounds are poorly maintained. The pool has a very rusty and permanently closed walk up bar. The pathways are not swept with leaves strewn around.
Staff are nice and helpful.
Matt
Business with Partner
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Love the grounds and all the trees. And birdlife.
Matt
Business and Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Love the grounds, the trees and the birdlife. And easy walk to town. Just need a back gate.
Matt
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
🙂
C
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The room was absolutely spotless and well equipped. The bedding was comfortable and the bathroom was large enough to comfortably accommodate two people. The location and layout was impressive, with the large swimming pool being a welcome and refreshing relief from the heat. Staff were friendly and overall we had a very pleasant stay.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia