Fine

The staff were wonderful, after a dreadul experience with expedia for another booking that this getaway replaced, we talked of our experience and Phillipa kindly gave us a round of drinks on the house! The property is beautiful and in a prime location, but still serene enough to feel off the beaten track (but rodiculously close to a city wall). We were in the smallest room on offer, but the beds was still very comfortable and the room has a really neatly designed vanity table, which will be a dream for any individuals looking to do make up and straighten hair (complete with straightening plate!) The breakfasts are exquisite, you will be sad to book without! The dinners were equally well received, I had a mushroom tagliatelle that could have easily fed two, whilst my partner really enjoyed his propper, rustic chips on his fish and chips. Would highly recommend if looking to stay in York!

Well there cosy and there cosy my like a cell 35 car parking space for 56 room so could be disappointed more than happy to take your money for spot that's not even available and if do manage to secure one no guarantee when you return Car park close by 25.50 for day On plus side breakfast was really good all fresh prepared to order

Bit of a whirlwind visit, but we enjoyed our stay here. The room was clean and well appointed, the staff were very pleasant and helfpul, and the breakfast was excellent.

Lovely building, great cosy room & awesome breakfast.

The hotel was very quirky and well presented with very friendly and welcoming staff. The bed and pillows were very comfy and the shower had excellent water pressure and temperature.

Good service

The internet was good, our room was very spacious & well equipped with beverages. The surrounding area was very quiet at night and it was within a short walking distance of tge city centre. The bar had a nice ambience & well trained staff.

Lovely hotel. Fab location. Staff were really helpful and lovely. Food was amazing. Would go back.

We stopped in room 52 at night after walking along the walk way to the room nearly tripped a few times on the step to the front door even though it was a small step very hard to see at night. Room was very clean. The heating in the room was on all night, the room was too hot to sleep. Bar & reception staff excellent . We thought the breakfast was very poor, it was advertised as a buffet breakfast and was a fixed breakfast so not what we were expecting, they missed the toast & mushrooms off my breakfast. Coffee was warm , milk was very cold making the coffee even colder. Breakfast was all hot. Location was brilliant just around corner from all attractions. We would recommend people to stop but just not eat there very over priced food . Parking is cheap in comparison. Over all good just expensive for what we got. You did ask for a review.

The hotel is lovely and friendly . The bed was so comfy and loved the bedding and towels. The bathroom was t too good. After a bath and you pulled out the plug there was a ball of hair it was disgusting. The breakfast was yummy. Still a gorgeous place to stay and town just round the corner.

Very comfortable stay, convenient for all the restaurants, shops and sights in the city.

Beautiful hotel, friendly staff and lovely food. Good breakfast menu and the evening meal was amazing - highly recommended. We had no problem getting parked and it took just five mins to walk into the centre of York. We will definitely be booking again.

Close ti the river and the sites of York. Great staff, clean rooms and a building with character

Lovely hotel, we had the Orange cottage and breakfast was worth every extra penny. Parking was steep at £15 but overall enjoyable stay

The towels had make up on them. We were unsure if the sheets had been changed and honestly... The room was just quite small. Actually smaller than going to an Ibis or Premier Inn or something and was considerably more expensive. So overall we weren't impressed

The main hotel was nice and in a great location with friendly staff. The room (no. 46), located in a separate building, and particularly the bathroom, were in need of a refresh and did not live up to the marketing photos. The bathroom was not clean.

Lovely hotel. Very smart without being pretentious. The room was clean and bigger than we expected. The Yorkshire Tapas menu was a highlight.

Lovely friendly staff. Room was lovely. Amenities were good quality. Nice touches like the fridge and dressing gowns.

Lovely 2 night stay over valentine's weekend. Great location, a few minutes from the centre near the river