My experience was severely impacted by the receptionist, Vinicius. He was extremely unprofessional, rude, and dismissive throughout our interaction. His communication skills were poor, and his attitude showed a complete lack of respect and basic customer service standards. Dealing with him was frustrating and unpleasant, and it significantly lowered the overall quality of my stay.

I was extremely disappointed with the service. The receptionist, Vinicius, was shockingly unprofessional, rude, and dismissive. His communication skills were extremely poor, and his attitude made the experience uncomfortable and frustrating from the start. On top of that, ordering food from the hotel was a complete inconvenience. Despite being a hotel service, the food is not delivered to your room—you are expected to go to reception and collect it yourself, which defeats the purpose and was not clearly communicated. Overall, the service was far below acceptable standards

I was extremely disappointed with the service. The receptionist, Vinicius, was shockingly unprofessional, rude, and dismissive. His communication skills were extremely poor, and his attitude made the experience uncomfortable and frustrating from the start. On top of that, ordering food from the hotel was a complete inconvenience. Despite being a hotel service, the food is not delivered to your room—you are expected to go to reception and collect it yourself, which defeats the purpose and was not clearly communicated. Overall, the service was far below acceptable standards.

Giant safe parking lot, nice facilities, good food, clean comfortable rooms

The generator was not working when they were a power outage.

Just what I needed after a long boat journey. Really enjoyed my stay.

Tudo tranquilo

Muito boa. Padrão Ibis.

Excelente.

Foi tudo muito bom!

Excelente

Hotel muito bom, cama super confortável. Café da manhã meio fraco, e alimentação em geral não é o forte do hotel, lanche e janta não agradou muito. Mas recomendo. Localização tranquila, só tivemos o azar de pegar uns barulhentos que batiam toda hora porta sei lá.

Perfeito.

Satisfatória.

Ótimo local para quem vai a trabalho. Excelente café da. Manhã

Em geral foi bem boa. Mas algumas coisinhas deixaram a desejar. A cerveja que pegamos do freezer não estava totalmente gelada, e na intenção de usar o microondas, ele não estava funcionando

Excelente.

A descarga do vaso sanitário é ruim em todos os quartos eu acho, porque já fiquei muitas vezes e sempre é muito ruim.

Foi tudo tranquilo e atendimento excelente.

Mais um Ibis pra nossa conta e sem arrependimento, ao contrário, esse hotel é muito bom. Funcionários educados e atenciosos, quarto muito bom, banho bom, cama boa, roupas de cama e banho de qualidade, café da manhã é servido no Novotel e é muito bom. Estacionamento amplo, sem manobrista, não é coberto. Voltaremos com certeza.