Grand Fiesta Americana Chapultepec

Explore Grand Fiesta Americana Chapultepec
9.6
Exceptional
From 1,284 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Traveler Reviews Grand Fiesta Americana Chapultepec

Number of reviews per page
20
40
Top reviews
Karen
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location
Victor
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect, centralized location.
HAE IN
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very kind and helpful. Location is the best.
Karla
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

First time staying at a Grand Fiesta Americana, I would recommend and will be staying here again! Clean, helpful staff, help very comfortable!
Kellie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, room was always cleaned when we left and would arrive back with bed and bathroom cleaned. Staff helpful with getting taxi to airport as well
John
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, very nice staff. Room nicely updated and comfortable.
Arthur Jesse
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Grand level was amazing!
Lourdes
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was helpful, friendly and attentive with guests. The one thing I would change would be to not keep drinks or edibles on floors that can’t be supervised by staff for the purpose of cleanliness. We enjoyed our staff and felt safe at all times in and around the property.
AVETIS
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I’m not recommending anybody go to the this hotel because if you pay accsedentliy mor there never pay you back
Julio
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Perfect location
Ali Reza
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The food variety for buffet breakfast is limited is not in the level of 5-star hotel. Considering the available foods the rate is expensive. Staffs are helpful and available.
EDUARDO
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was good thank you for everything
Ramon
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Buena comida buen lugar buena locacion
Alonso
icon-with Children
with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The place looks nicer in pics for sure. Not the best place to stay but definitely not the worst. The location was perfect for our visit but not a neighborhood you would walk at night. Staff was friendly, and the 24 hr room service was nice. The restaurant was nice and food was decent. Would I stay here again? Probably not, unless I couldn’t find a room elsewhere. I would give it a 3 star rating not a 4 that is advertised.
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Ramon
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice food nice location nice
Julio
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent location, great amenities.
Christian
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location and beautiful hotel.
Parvati
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is located at the corner of Chapultepec park in the beginning of colonia Anzures. It is close to Polanco, close to Roma, half a mile to the Anthropology Museum. You can walk anywhere form this location.
Alexis
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff were extremely hospitable! They answered all my questions as a first time guest. Would absolutely return!
Emmanuel
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

My only issue was noise from traffic but cant really be helped given location next to major freeway. The TV channel selection was really disappointing. To not be able to watch some games during world cup was disappointing Staff were superb and good breakfast as well
Number of reviews per page
20
40

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