The front desk said upgrade us to a Deluxe room but it was a noisy room next to the street. Sound proofing is so so bad.

Superb staff, facilities and location. Liabeny is my hotel of preference in Madrid. Pedro the concierge is awesome

The staff were amazing!

Ubicación excelente, cerca de todo y al mismo tiempo el hotel está en una plaza tranquila con parada de taxis justo enfrente. El personal de recepción estuvo bien; pero nada fuera de lo común;mis hijas tuvieron que cambiar de habitación porque la cerradura estaba estropeada, y Daniel atendió la solicitud de inmediato. Desayuno muy bueno, con mucha variedad, y un personal del restaurante muy atento y educado. El servicio de limpieza de la habitación podría mejorar, ya que está por debajo de lo esperado para un hotel de 4 estrellas. Me alojaría aquí nuevamente.

Great hotel, location and staff

Hotel was nice but the cleaner or minibar checker swiped our cash. My bad for not putting it in the safe, i only left the room for about an hour to get breakfast in the hotel..

Lovely hotel. Very clean and comfortable. Friendly and helpful staff. Excellent location.

Room was ok

Mi hotel favorito en Madrid. Un lugar espectacular.

Very nice and service was very good

The staff were very helpful and kind. Delicious food. Excellent location. Bfast buffet charge was confusing. We only wanted coffee. They adjusted the charge. If you like bfast the buffet looked amazing.

The only inconvenience was that the rooms are not for 4 people. No rooms with two doble/queen beds on property.

Excellent service, room was spotless.

every detail is perfect, the location is super

This hotel is extremely well suited in the center of our town- near Gran via and the shopping areas we like to go. Modern. Great for (3) travelers. Had a wonderful experience and the beds were fluffy, clean and comfortable!

Good place but a little noisy at night when you sleeping

The hotel is decent with clean room, good service and breakfast buffet. The garage is a bit tight. The staff is willing to help pull the car out before we left the next day. It's very close to the old town and walking distance to many historic sites.

Staff is always great.

All was perfect

We were allowed early check in which was most appreciated by weary jet laged traveler.