Beautiful property, nice rooftop

Clean Upscale

Great location!

This is a lovely hotel, great quality hotel well situated with around 10 mins walk to the main hub of activity. So, so good to have the option of the roof top area to relax at, with a cool pool after a day of walking and sight seeing in the heat, not to be underestimated. The room was spacious, air con great as was the shower. Nice view of the river and close to the steps across by bridge for lovely views on high of the City. Staff attentive, professional and efficient and with a friendly welcome. Concierge was helpful and likeable. We loved the extras, bar drinks came with snacks and coffee came with a quaint glass pot of scrummy biscuits. Cocktails from the inside bar were delectable, with the bar staff taking real pride in their work. Breakfast was very good, sausages and bacon were great, plenty of other options as well, endless cappuccino etc to order. The only negative point, though not major, is that the roof top lounger area was privately booked for non hotel residents from 7pm every night, so we had to move to the restaurant tables or bar stools, which were not as comfortable. However, the views from the roof across the City are magic, no matter where you sat..so a minor grip only. Book, its lovely

An above-and-beyond experience. Our room was stunning, with a view of the city (including il Duomo). The staff was incredibly responsive, helpful, and kind. The rooftop was beautiful. We only wish we could've stayed longer! It was a perfect stop on our honeymoon. :)

Staff were incredible, the rooftop bar is amazing for sunsets!

Location is good and staff are very helpful.

Breakfast was average and usually cold including the coffee. Food never varied. Watery scrambled eggs

Great location, super nice and friendly staff, beautiful hotel. Only complaint is that wheelchair access is a bit tricky. Stairs on the front and had the lift broken down during my entire stay. So had to use the maintenance entrance. Also in the bathroom even though was big the shower has no safety handles and with small removable chair to sit i always felt like I was going to end up with on the floor. But besides that great hotel

Internet struggles when in the rooms, but the rooftop bar/pool area has strong wifi and it's a much better place to setup if you have to do some light work. The views are stunning from the rooftop, you can watch the sun set and skip the tourist trap spots for that. The staff is incredibly kind and helpful. The bar staff makes the absolute best Aperol Spritz we found in the city as well as a Hugo Spritz (our new favorite). Breakfast is delicious and covers both local and international options. We highly recommend staying here as it's perfectly located in the city for all the major sightseeing options. Will definitely be back.

The staff was fantastic and very inviting. The roof top bar was lovely with amazing views of the city. All in all, this is a wonderful hotel to ensure your stay in Florence is comfortable.

Very beautiful historic hotel, nice staff, wonderful restaurant and bar. Highly recommend.

Room did not match the description or photos online.

The staff made this stay exceptional. Everyone was friendly, helpful and kind. The hotel is perfectly located- we walked everywhere. And the room with the balcony had a view that was outstanding

I have stayed here every year for the past 12 years. Consistently wonderful. Excellent location and the staff is impeccable and friendly. I highly recommend

I recently stayed at this hotel and had a fantastic experience. The rooms were spotless, featuring high ceilings and a lovely city view that surpassed my expectations. Initially, I was concerned about not having a water view, but the cityscape was simply beautiful. The staff provided exceptional service, and I particularly enjoyed the cocktails from the hotel bar. This hotel is truly a gem in a prime location, and I can't wait to return!

Prime location. Lots to visit nearby. Excellent staff except for the bald guy in the restaurant.

Great stay, great location, beautiful balcony view of the river and a top restaurant with great staff!

Yes, the breakfast bar was very good.

Clean room with plenty if amenties. Satffs are all kind and helpful.