8.4
Very Good
From 208 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

9.0

Service and Facilites

8.8

Traveler Reviews Mercure Opole

Number of reviews per page
20
40
Top reviews
Agata
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Super location, convenient parking in the city centre, walkable everywhere, comfy rooms and always helpful staff.
Peter
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I had one night at the hotel, the room was very spacious and comfortable. The temperature was exactly right. The hotel is well equipped and very clean. The breakfast was very comprehensive and the food excellent. My only niggle was with the restaurant which was clearly having a bad night. With just four tables occupied and a limited menu, I ordered a burger and fries and was told there would be an hours wait. It arrived after about 30 minutes and the fries were cold, The burger was average and certainly not worth the price charged. A colleague also had problems in that he was charged for two tables food and it took an hour for them to sort it out. Clearly not acceptable. I will certainly use this hotel when next in Opole but will look outside for a restaurant
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trevor
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

A good quality hotel. Central city across from the railway station. Shops nearby
Bonnie
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Clean room, only stayed 1 night but would stay again
Adam
icon-Business
Business
8.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Nice and clean room, quiet as windows were for the back side of the building, great breakfest
Rodelio
icon-Leisure
Leisure
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Thay have everything I needed I would stay here again
KRISHNENDU
icon-Business
Business
10.0
/10
Reviewed 156 week(s) ago

Hotels.com verified review

Everything was good except the room was too small and bed was not comfortable at all
Emmanuel
icon-Business
Business
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

This is a nice hotel clean new they tried to make me pay for a risotto delivered to my room locked by a plate cover I was unable to open! Really bizarre happenstance
Marek
icon-Business
Business
10.0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

Hotel is perfet in a very good price and location. Breakfast cannot be better. New renovated rooms
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 173 week(s) ago

Hotels.com verified review

Except for hard and very uncomfy bed, everything else was very nice.
Bethany
icon-Business
Business
10.0
/10
Reviewed 185 week(s) ago

Hotels.com verified review

Great hotel, very spacious and comfortable room with friendly reception staff upon check in.
David
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

The hotel is in need of modernisation as the rooms are from the 1990's maintance coukd be better & same for cleanliness so adequate for a one night stop but nothing else.
Darrius
icon-Business
Business
10.0
/10
Reviewed 203 week(s) ago

Expedia Group verified review

Enjoying my stay very nice staff and the restaurant is wonderful
Bruce
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

The property was just a short few minute walk from the train station. Also was within a few minute walk to city center and other attractions.
daniel
icon-
4.0
/10
Reviewed 258 week(s) ago

Hotels.com verified review

Truest shocking in every way. Expected to clean my own room, make my own bed and ring for things they should provide anywhere. How dare you run a hotel like this ! Ring for tea and coffee, put rubbish in bags outside the room, sheets will be delivered if asked for … At to very least provide anyway !shocking hotel pandemic wise I’d expect more cleaning ! Room shocking too noisey and pillows near useless. Tv tiny and bathroom tiled by someone with no taste. Horrid avoid the place ! Expect nothing cos that’s what you’ll get 0/10 !
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Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

Absolutely great hotel! Big rooms, very comfortable beds, nice breakfast, very nice staff... we really loved staying at this hotel
J
icon-with Partner
with Partner
8.0
/10
Reviewed 418 week(s) ago

Hotels.com verified review

Excellent room and staff. Selection of food etc. very, very good
Daniel
8.0
/10
Reviewed 420 week(s) ago

Hotels.com verified review

Good clean hotel - nice restaurant and small bar
bs
6.0
/10
Reviewed 463 week(s) ago

Expedia Group verified review

The room condition was disappointing - though the amenities were fine the cables sticking out of the walls from the AC gave us the impression of unfinished works. The room itself, especially furniture reminded us of 70-80s, and I guess it was the time when the hotel was 3*, now it is no more than 2*.
Verified traveler
10.0
/10
Reviewed 492 week(s) ago

Hotels.com verified review

Easy and pleasant stay.
Number of reviews per page
20
40

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