Clean room, friendly staff.

The room was...... Celing fan was covered in??? Shower door did not close. less than 3 min of hot water at a time. Also very dark in the rooms. And the so called "breakfast included" is not if you are diabetic!!!. In fact it's a diabetic persons nightmare. What you can get is Fruit with sugary yogurt, sugary granola, honey, and white bread toast. Two types of sweet drinks one made with carb laoded white RICE, the other a sweet flower tea. SUGAR ON CARBS ON MORE SUGAR. If you are a diabetic this is really bad! I had to pay for a food that contained any kind of protein and no sugar. The staff was kind. I soon discovered that I could get a better breakfast elsewhere for only 30peso more than the hotel wanted. Wont go back.

Clean and comfortable

Excellent, every time!

We were very well greeted. The staff made the check in easy and also provided helpful information regarding the area and places to go. The rooms are large and clean and the beds very comfortable. The breakfast is simple and the staff very kind. Location is perfect close to the main street with great restaurants and 5 minute walk to the ferry.

Awful, unpleasant and unprofessional.

Clean quiet room, comfy beds, great location, easy walk from the ferry and very friendly staff. The morning server opened the gate for the beautiful gardens which was a lovely treat.

Staff was very polite.. the hotel is nice, clean, cozy and feels secure. However, we reserved 2 doubles. We got 1 full size they call a queen. It’s not. As I’m typing this now, believe me…. It’s tight and uncomfortable. :(

The amenities could be better

Every one was really nice.

Las chica que nos atendio en el desayuno maravillosa y todo los empleados lo unico que tiene que mejorar es el internet en los cuartos

Perfect location and staff! Always had a smile and courteous attitude! Perfect room for my husband and I to enjoy while at Cozumel!

Sonrientes y muy buen servicio, súper céntrico el lugar, ideal para turistas

Good

Great area! Walking distance to everything.

Lovely property. Enjoyed the suite.

The staff was very pleasant, especially the morning food servers.

It was in a very tourist area but very quite and near the ferry to playa del carman. No pool

Good location, very clean, quiet, good value, free access to fantastic sister hotel pool.

Everything was wonderful except it took a