Hotel Playa Azul Cozumel

Explore Hotel Playa Azul Cozumel
9.2
Exceptional
From 1,003 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.2

Service and Facilites

9.6

Traveler Reviews Hotel Playa Azul Cozumel

Number of reviews per page
20
40
Top reviews
Jeff
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Worst thing I can say about our stay was a passing cruise ship interrupted one of the beautiful sunsets.
Johanna
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a good hotel good location great beaches...
May
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fabulous!
Kenneth
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean area with great bar and restaurant. Staff are exceptionally great.
Janet
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We enjoyed our stay at this hotel. Rooms were spacious, the staff was hard working and friendly. The breakfast was very good with plenty of options. It was an easy $10 taxi ride to town. The Lobster House Restaurant and Key Lime Pie Factory across the street are both very good. The only thing that needs some improvement is the food served at the restaurant onsite.
Read More
Charles
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I paid quite a bit to stay there. I think I paid as much, if not more than the Hotel Westin, next door. The Westin looked amazing, because I checked it out. My room at the Playa Azul smelled of mold. I was disappointed.
kim
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel staff nothing special. Dining room average. Bartenders ok. Like your a bother to order drinks.
Richard
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very enjoyable stay !
Shawna
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Rooms are overall nice, just a little scuffed in places but not bad. Food in the restaurant is excellent. Get the tuna tostadas! Having the snorkeling area right there is great. Would recommend bringing your own gear, though - the dive shop nearby has old equipment that's in bad shape and overcharges you for it. Not the hotel's fault, but wanted to mention so others are aware.
Read More
Daniela
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The beach is a small space however once you swim past the small pier there’s plenty of beach to snorkel in. The beach is calm and completely crystal clear for you to snorkel or take a nice swim. The hotel is older but well maintained and very clean. The staff is very friendly. The breakfast included is the best. The restaurant a bit pricey.
Read More
Sara
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Super clean and friendly staff
Anne
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Love everything about PA; return year after year because it’s so wonderful.
Bobby
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was amazing
Dineac
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Yes, we had a beautiful room and the staff was over the top friendly and helpful.
Vicki Rae
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Playa Azul is the best! Always clean; the rooms, the lobby, the dining area...even the sand is raked! The staff is friendly, kind, courteous, and always willing to help! Breakfast changes every day, and you have lots of delicious choices. The hotel feels like a home away from home, it's just comfortable. After a day of being out and about adventuring, I feel so relaxed and happy to be back "home."
Read More
Melvie
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff excellent!
Cynthia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Friendly staff, beach bar, buffet breakfast, clean rooms, dive shop and location on beach.
Stephanie
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Pros- house keeping, kitchen/wait staff, and bar staff was awesome. Very friendly, happy,
Cynthia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Quiet, clean, friendly staff, beautiful location with lovely beach for sitting and swimming, beach bar is nice, food is good, dive shop on premises, walkable to two restaurants.
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great staff, clean rooms. Great restaurant on site. Snorkeling just steps away. Small resort with 50 rooms.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved