Overall Ratings & Reviews Hotel Le Pigonnet

Our family stayed in the family suite. It is spacious and provided our family with room to spread out in. The only negative is the hotel is older so there isn’t sufficient lightening in the bedroom. Other than that, it’s great! The property is beautiful with a large garden. There are two swimming pools. There is a lovely restaurant we had dinner in one night and breakfast every morning. There is also a separate bar that serves food and drinks. The staff is extremely kind and helpful. We really enjoyed our stay here.

This is a very expensive hotel for what it offers. Staff lacks understanding and compassion for guests’s needs. I had pre-paid a 3 nights stay and had to leave a day before, as there was a cab strike in Marseille which prevented us from getting our train. I explained the manager that we had to leave one day earlier, as we would have to drive from Aix to Paris to get our plane. He refused to give us a refund from our last day, although acknowledging that we were unable to take the train in Marseilles as planned. Lots of other tourists were left on their own as unlike us they didn’t have a car. I feel the hotel staff should be prepared to deal with such situations and to give refunds to customers like me, who are trapped during these disruptive strikes, which unfortunately are pretty common in France.

Ugliest rooms I have ever seen. No character at all. Bathroom only had a tub and hand shower. I wanted a room with a walk-in shower but they said they were full. They were totally inflexible. When I said I wouldn’t stay there they were going to charge me for the entire stay. I was able to negotiate for half which was crazy.

What a beautiful property with such thoughtful staff. Will return

The hotel is just outside the main area of Aix-en-Provence making it very peaceful. It is also walled from the road. You feel like you are on a country estate. The grounds are tranquil, beautiful gardens, many fountains, several pools, all but one heated. A large, beautiful dining room and several small rooms for reading and relaxing inside the hotel. .Amazing spa, I had the best facial of my life there with Carla.

If travelers are light sleepers, stay here! Very attentive staff, beautiful gardens,wonderfully comfortable beds, sumptuous breakfast and just a few minutes walk from the Aix center.

Good location as base.

fabulous stay, very attentive staff and great cocktails

All staff were welcoming, friendly and helpful. Excellent and comfortable room which was an upgrade. Fabulous dinner in the restaurant and the sommelier who also ran the bar and restaurant was fun and helpful. Secure on-site parking which was included. Great position 1km off autoroute and 10 minutes walk into town centre. Good value for money at this time of year.

Lovely hotel and very pleasant staff. However, there is some building work going on and the room wasn’t particularly clean. That said, we were given a very large room.

I loved my stay at Le Pigonnet. The staff was very welcoming. The gardens were beautiful and you felt like you were outside of the city while being conveniently located by the heart of Aix which was within walking distance. The restaurant was also amazing. A true French culinary treat. I will be definitely stay there again in the future!

Good, breakfast could use a bit of a revamp. The pastries did not taste very fresh and some vegetables at breakfast would be nice.

Wonderful location, staff, grounds. Despite renovations, our stay was wonderful.

Beautiful property with excellent and courteous staff. The only issue side was the noise from continued renovation.

Nice spot but lots of construction during our stay.

The property gardens were beautiful and the food delicious. However, the room price was expensive for overall quality. Also, when booking a taxi for us, the hotel booked one at over twice the correct price!!

Wonderful hotel. 15 min walk to town. Or 5 min cab ride. Great staff wonderful service

Renovations taking place so some oise and dining room unavailable but all staff very warm and helpful

They had major construction 🚧 going in the middle of summer. Be advied. Noise since 7 am to 4 pm. Check ahead. The gardes are lovely.

It was a wonderful experience