All excellent

P

Located in beautiful grounds, very quiet at night with no road noise for a great nights sleep. The room I was in was very spacious with a huge comfortable bed and pillows. Evening meal in the bar was also great, a cut above the big chain hotels, with friendly service from the bar team. Breakfast however, was not so great. The fresh coffee was great, but the orange juice Was more buffet than freshly squeezed. Cereal options was limited, no granola or other high quality cereal on offer. I made a mistake with eggs Mexicana, I was expecting in the same as hotel Du Vin do, freshly smashed avocado. Unfortunately, this was cheap puree out of a bottle which a horrible vinegar presence. To be fair, the full English looked great though. I did not have time to complain directly to the team as I was running late. But they will know now. They do have 4 EV chargers which is great, albeit they charge slow. Still really useful and comparably cheap.

The breakfast was great and the evening meals were delicious, staff were very helpful and professional, the grounds and adjacent lake are beautiful.

Great breakfast in room

If you’re disabled or just an older guest beware the rooms have not been reviewed by an appropriate person. I found the bathroom a death trap. No grab rails in the shower but the worst was the slippery floor in the toilet with nothing to grab onto when struggling to arise from the toilet. My husband had to help me but not before on making an attempt my feet slipped and I finished up with a nasty fall and a now painful back. At 2am I had to ring reception I was frozen- the radiator didn’t work and I couldn’t sleep the duvet was Summer weight, I had my coat on the bed and wearing tights and cardigan. Eventually I decided to contact reception or go home. The young man sorted my problem and brought me a portable heater and mended the radiator. He was very pleasant. The phone of course didn’t work I had to use my mobile. Otherwise the room had a lovely view and was large and I’d love to return . The staff were very helpful and pleasant, I feel it fair to warn other future guests.

Nothing remarkable about the hotel, but the listed “high speed WiFi” was non existent which caused issues on a business trip.

Great service, bed too hard for me, great breakfast but for the cost would prefer nespresso machines provided in the room

Beautiful room very clean, Extremely comfortable bed best nights sleep ive had for a long time. Staff very friendly and polite will definitely be staying there again and would highly recommend

Lovely big room overlooking the lake,

Staff were pleasant and helpful, and the function we attended was great. Breakfast was tasty with a great of selection, but staff were run off their feet and we had to ask for basic things such as bread and plates. The room was dated and the walls were paper thin; we could hear the neighbours coughing, snoring, and walking around, so we got no sleep. The bathroom door was panes of glass top to bottom so you could see each other on the toilet and in the shower. Little lamps didn’t work by the bed. Communal areas nice but bedroom lacking.

Outstanding hotel, nice location though a little out of the way as you’d expect with the name. Rooms were tremendous, huge and very comfortable…would definitely return

Lovely room and excellent staff

Internet: Sketchy (was on and off) Staff were excellent Bar/Food was very good Didnt have breakfast so did not rate, but if as per restaurant food I am sure wit would be good

Beautiful place as always. Rooms were warm and cosy and comfortable. Bath is amazing! Lovely staff. Lovely breakfast. Enjoyed my stay a lot. Thank you.

Room was warm and cosy. Staff were brilliant

Room was amazing

After 9 years of coming to the hardwick hall, this is the last. In need of a massive refurbish and a good clean. Heating not working and TV not working. We won’t be back.

Excellent service and beautiful venue

The room was ok. Could be cleaned better.