The room was clean, the amenities were great, the breakfast had a lot of options and was delicious. The service was top notch! I will stay here again next time I come to São Paulo.

My stay at the hotel was excellent! The staff was friendly, efficient, and helpful. The facilities were beautiful, and the breakfast had a variety of options and was very healthy. I will definitely come back!

Ok

Pros: breakfast is very good with plenty of options, many natural juices and homemade breads, pastries and cakes. Heated internal pool is nice. Cons: facilities are terrible, outdated elevators and systems (In 10 days I had to replace or revalidate my access cards more than 10 times without exaggerating and this was happening to multiple customers); GYM: needs to be 100% renovated, equipment very old and most of them broken, it is dangerous and I injured my hand due to the poor condition. Bath towels all need to be replaced by new ones. Staff not so helpful, although I’ve complained every single time I had to replace or revalidate my access card, no action is taken, no apologies, nothing. Although building is very old, if they invest on maintenance, for sure it would be better.

For the price of the hotel, I expected better quality and more variety in the food. The food was about the same quality as what you’d find at an Ibis.

Ok

Close proximity to the mall, 3 minute walk

Great location and service, new rooms are awesome

Impecável

Room and bathroom are very dated, air conditioning was not working, rust around the bathroom mirrors, clean but old and cheap sheets, towels. Breakfast is average, very convenient location by shopping Morumbi. Staff was very friendly and attentive.

Dear Sir, Overall the hotel is acceptable to stay, the area is good but the most satisfactory side of the hotel is the front stuff: Mr. Moses and bartender: Mr. Jonathan. Please thank them once again, they're real deal and problem solver of this hotel. PS: Please increase and widen up the variety of the fruit section since Brasil has the most delicious tropical fruits on the world. Presenting just an apple and banana in the breakfast does not go well with your reputation in the world Thanks. Mujdat Sudutemiz

Blue Tree “Premium” did not live up to the name. The deluxe room was large, but plain and only had a desk chair - no easy chair, though there was room for one. A very small counter in the bathroom- inconvenient for 2 people. The room card kept failing. Most annoying - only one WiFi connection per person. So, if you have a laptop, smart phone and tablet you had to go to the front desk to connect them two of them to WiFi.

Hotel muito bom e em otima localizacao.

Hotel is good and service and staff is super friendly and nice, but I think it was the first time in my life that I was charged for ice in a hotel.

Pena não ter um servico adequado de TV.. NOS DIAS DE HJ SÓ PROGRAMAÇÃO BÁSICA NÃO BASTA OS TALHERES E PRATOS DO RESTAURANTE PRECISAM DE REPASSE. VI TALHERES E PRATOS SUJOS

Great location, excellent cafe da manha

.

Staff and service are great!

Everything was great, thank you all!!!

There was a mold in our bathroom