Better pillows would have made my room a perfect room. They look fluffy at first glance then they flatten out, 4 pillows stacked up fatten to one. Otherwise great places quiet, 12 mins from downtown, staff was great.

It's a great spot IF you're there for a business trip for a conference at the hotel. It's not within walking distance of the central district and most tourist attractions. It's right next to the Russian Embassy so if you're okay with having armed guards next to you then that's up to you. There's not a lot of options for shops or restaurants within walking distance (ended up getting a room service for a "margherita pizza" but it was just a simple cheese pizza for $30) and, as a single woman traveler, I definitely didn't feel comfortable being out after dark. There was graffiti on local buildings as well as bars over windows on the first floor. The room was odd. Apparently you have to use your key card in a slot in the room to get power to the outlets (only found this out after calling down to the front desk and they sent maintenance up) but then what do you do when you want to charge your phone over night? I ended up unplugging some of the lamps so I didn't have to sleep with the lights on. The TV speakers in the bathroom were blaring (louder than standing in front of the TV) and I couldn't figure out turn it down so I just turned the TV off. Couldn't turn down the temperature in the room so I opened the window and ended up with a wasp in the room (I'm allergic!). The carpets were dirty and stained and the bed was uncomfortable. I had booked for 3 nights and stayed for only 1 with no refund. I could have kept calling front desk for help but it wouldn't have helped me feel safe

Nice hotel with great food in the restaurant

Overall this is a good place to stay. WiFi is an issue was disconnecting more often and no internet available.

The hotel was good overall, the staff was good they all speak English and took care of your needs!

Its a 90's style hotel. Its nice, elegant but bit dated. Their bathrooms have marble floors and they are very slippery and unfortunetly I had experianced that and slept on their floors and fell hard and bruised my elbow and lower back. So be carefull as there is no warning sign that their type of floors are slippery which I think they should put for health and safety resons.

Excellent hotel with spacious rooms. Very happy with my stay

One of the best breakfast buffets I have ever been to

Very generous sized room, bathroom had bath and separate shower. Great breakfast but limited evening meal choice, enjoyed the local restaurants in the area.

Large well maintained room, bed was comfortable with bathtub and shower as well .Breakfast was nice as was hotel bar although a little bit quiet.We used the swimming pool each morning as well,would recommend

Spa - not what we would expect for 5* hotel. Minimal beds for relaxing. No mini bar in room. Other things were all good, breakfast has great choices.

Nice and clean rooms. Nice and helpful front desk stuff. Respect Expedia gold and platinum members benefits. Good breakfast. A little far from the city center and major attractions, need to use a public transportation.

The room was very good , clean and serviced every day clean towels etc.staff were very polite. I enjoyed swimming at the pool. I would definitely stay there again on my next visit to Warsaw.

Hotel was impeccable. Staff were courteous..professional and friendly. Michael who was one of the breakfast team was outstanding. Location was in a good neighborhood with amenities a short ride away. Would definitely revisit

As represented

Proper gym. Good restaurant

outstanding dinner at the hotel

Yes breakfast had so.many options and the spa with pool sauna ect was great to unwind

Everything was very good from food and beverage options too service the staff really look after their guests

The rooms need to be updated. No safe, carpet was badly fitted and the water from the shower leaks everywhere in the bathroom. And whoever chose the tiling, should be fired. We have stayed at this hotel once before and have found the staff to be very helpful and friendly. The gym and swimming pool are very good for a hotel and the spa is also good although the sauna this time was out of action. The breakfast is pretty good. Not many restaurants in the area close by.