I loved this hotel! It was so beautiful with the traditional Spanish style architecture. The location was perfect close to the markets and the city center parks. The staff was amazing!!! They were so helpful and made me feel so safe as my flight was delayed and I had to stay an extra night without my companion. I will stay there again.

Overall was a nice hotel. The air conditioning was helpful when it was hot and the room was comfortable overall. The pool was a nice amenity, but was on the small side if other people were also using it. The location was great - very close to the city center which made everything very walkable.

Friendly staff

The staff was very welcoming.

We stayed here seven days in late April. The location is ideal. Close to the Zocalo, café shops, retail shops, restaurants, 20 de Diciembre market, museums and many other places. They are all within walking distance. During the weekend it could get noisy as there is a bar/club nearby. Other than that it was a pleasant stay. The beds are comfy and the air conditioner worked perfectly. Especially since the weather was in the 90's the entire week we were there. For those who have physical limitations please be aware there is no elevator for rooms in the 2nd and 3rd level. The staff was very friendly and helpful. We booked a double bed room, we were upgraded to a junior suite. That was nice of them. The room was larger but I have a feeling this was one of the rooms that was not upgraded yet. There was construction above us, not huge deal since we spent most of our time out of the room. But I'm sure if we were there more time it would have been a problem. I would recommend this hotel if you like being close to main area of the city and don't need a car.

The stay was amazing, they had amazing staff + delicious breakfast!

The lack of an elevator would be difficult for the disabled or elderly.

A well-located hotel with a beautiful and comfortable room. The staff was welcoming and attentive, and the facilities were clean and well maintained. We had a great experience and really enjoyed our stay

Parking is really useful

LOVED the “feel” of this place. Great staff, great art, centrally located. Parked in garage and walked everywhere. Don’t miss eating in the restaurant. We had an amazing meal there our last night and if id of known, probably would have dined there each day.

Love this hotel , definitely will come back to this one

Very nice hotel, the beds are a little uncomfortable but otherwise incredible location and very walkable to all the hot spots in the centro

Beautiful hotel with friend,y staff.

Love it

The hotel is very clean, and Inviting . The staff is excellent and very attentive

Staff was friendly and helpful. Beds were a little small and hard.

Great location - walkable. Friendly and professional staff.

Staff very helpful, from waiters to front desk. Rooms nicely cleaned. Very delightful stay.

Everything is nearby. La Petrona Cafe staff are awesome and very nice. The hotel is beautiful and very clean. The pool area is very pretty. We will definitely be going back.

Love this place close to everything. The negative is no refrigerator and only four lounge chairs but everything else is perfect.