The Park Royal Hotel & Spa

Explore The Park Royal Hotel & Spa
8.6
Very Good
From 1,002 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

Traveler Reviews The Park Royal Hotel & Spa

Number of reviews per page
20
40
Top reviews
Nabeel
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This was a family stay with a baby. Our room was right at the end and it was a long walk to get there with lots of doors throughout the lobby which was not easy with a baby stroller and our luggage. The room itself was fairly basic , even for a standard room. The breakfast was incredibly simple and was of a similar standard to a Travelodge or premier inn. The swimming pool and facilities were decent and would be the only reason we may consider coming back but will be skipping the breakfast next time.
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Alan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Shower didn’t work and sink was blocked in the room. Some of the waiters needed more training in the dining room. Other than that fine.
Hilary
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Is a really lovely hotel. Rebecca cleaned our room really well and front desk on Saturday and Sunday morning was really helpful. We would definitely recommend staying and will be returning.
Alan
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great value, nice hotel, great pool facility
Julie
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was great, very minor but both the coffee machines were broken at breakfast
Liam
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent service from start to finish. Room was perfect, staff were friendly and the amenities made it a perfect stay. Would 100% recommend it to anybody
Tonika
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were wonderful. Hotel in a really great location for an event in the local area. Enjoyed it so much we booked here for valentine's day too!
Sarah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff on reception were outstanding, always friendly and helpful. We asked for rooms near the entrance on the ground floor and our request was accommodated without hesitation. The rooms were clean, comfortable and quiet.
Frederic
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean room
alan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice room, spotless, but looking dated.
Wing Yin Fiona
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good service and excellent customer service
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely hotel. Clean, quiet and great staff.
Alan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely staff, great food and a stunning room.😀
Nick
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Bit rough around but
Sarah
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Reception staff polite and efficient, bar staff also. Room wasn’t as clean as I would have liked. Seemed to be quite a few hairs in the bathroom. Room was otherwise comfortable. Swimming pool and amenities good. Massage was also good but have had better ones for less money. Bar food in afternoon was a tomato and mozzarella panini, was ok but could have been hotter. Hot chocolate very tasty. Dogs can stay at the hotel which is fine I guess but I hope the hairs in my room were not from an animal. Hope the rooms for dogs are separated. I like dogs but don’t want to share a room with one that has stayed, no matter how good the cleaning might be. There was one guy there with his two dogs both curled up on one of the couches in the bar. I don’t agree with this.
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Deepankar
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean property, dated rooms, no heating, limited breakfast, friendly staff.
David
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Bed was broken
Vaiva
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Clean & comfortable room, friendly and helpful staff. No drinking water in the room which I found odd for a 4 star hotel.
Donna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Sociable staff and clean spar area
Justine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were helpful and really pleasant. Rooms were very clean. Breakfast had a good choice with healthy options. Surrounding area is very pretty with a lovely village about a mile away with plenty of restaurants and bars. We stayed Christmas Eve and Christmas Day. We had a fab time.
Number of reviews per page
20
40

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