kenn
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Lovely, historic hotel. Quiet and calm amidst the beautiful clamor and turbulence of Florence. Our 10 year-old daughter loved having half the family suite to herself.
Only two suggestions:
1) the sight of housekeeping trolleys left in hallways is jarring in a 4-star hotel. Isn’t there a housekeeping closet where they can be stored when not in use?
2) with the exception of the lady who greeted us on arrival, the front desk and bell staff was more functional than warm.
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